Express Service Advisor

Source Point Staffing; Milwaukee (WI); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking an Express Service Advisor to join their dynamic team. This role involves diagnosing automotive issues, preparing repair orders, and ensuring top-notch customer service. Ideal candidates will be proactive, with a strong focus on customer satisfaction and a clean driving record. The company offers a competitive salary with commission, health benefits, and rewards for top performers. If you thrive in a fast-paced environment and are passionate about the automotive industry, this is the perfect opportunity for you to make a real impact.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation Days

Cafeteria Plan

Commission Structure

Spiffs and Rewards

Qualifications

• Previous dealership experience preferred.
• Must have equipment maintenance and product knowledge.

Responsibilities

• Determine automotive problems by listening to customers' descriptions.
• Prepare repair orders and enter them into the service database.

Skills

Customer Service

Problem Solving

Communication

Motivated Self-Starter

Equipment Maintenance Knowledge

Education

High School Diploma

Tools

CDK

Job description

Mequon, WI / Milwaukee, WI / Thiensville, WI

Gordie Boucher Village Ford of Thiensville is looking to hire an Express Service Advisor

POSITION: Gordie Boucher Village Ford of Thiensville is looking to hire an Express Service Advisor. Job duties include but are not limited to:

1. Determining automotive problems and services by listening to customer's descriptions of symptoms;
2. Clarifying the description of problems;
3. Conducting inspections;
4. Taking test drives;
5. Checking vehicle maintenance records;
6. Examining service schedules;
7. Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required;
8. Obtaining approval signatures;
9. Entering RO into the service database system.

Previous dealership experience preferred. Clean driving record/drug test required.

REQUIREMENTS: Must have equipment maintenance and product knowledge. The ideal candidate should be a motivated self-starter, outgoing, proactive, willing to learn, able to work in a fast-paced environment, and have a positive attitude. CDK experience is preferred. Must have top-rated CSI standards and a focus on world-class customer service. Drug test required.

BENEFITS: We offer a competitive benefits package including a strong base salary/commission, health insurance, dental, vision, cafeteria plan, and paid vacation days. Several spiffs and incredible rewards/benefits for our top performers.

Stop in today to fill out an application or send resumes to Tim Lange at [e-mail]