Express Service Advisor

Source Point Staffing; Brookfield (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Express Service Advisor to join their growing service department. This role involves diagnosing automotive issues, preparing repair orders, and ensuring top-notch customer service standards. The ideal candidate will be proactive, motivated, and ready to learn in a fast-paced environment. With a competitive benefits package and opportunities for top performers, this position offers a rewarding career path for those passionate about the automotive industry. If you are looking to make a difference and grow your skills, this is the perfect opportunity for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation Days

Sign-on Bonus

Cafeteria Plan

Qualifications

• Experience preferred but willing to train the right candidate.
• Must have equipment maintenance and product knowledge.

Responsibilities

• Determine automotive problems by listening to customer descriptions.
• Prepare repair orders and enter them into the service database.

Skills

Customer Service

Problem Solving

Communication

Motivated Self-Starter

Education

High School Diploma

Tools

CDK

Job description

The Boucher Dealerships of Waukesha are looking to hire an Express Service Advisor

POSITION: The Boucher Dealerships of Waukesha are looking to hire an Express Service Advisor for their growing service departments. Sign-on bonus for qualified candidates!

Job duties include but are not limited to:

1. Determining automotive problems and services by listening to customer's descriptions of symptoms;
2. Clarifying the description of problems;
3. Conducting inspections;
4. Taking test drives;
5. Checking vehicle maintenance records;
6. Examining service schedules;
7. Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required;
8. Obtaining approval signatures;
9. Entering RO into a service database system.

REQUIREMENTS: Experience is preferred but not required; willing to train the right candidate. Must have equipment maintenance and product knowledge. The ideal candidate should be a motivated self-starter, outgoing, proactive, willing to learn, able to work in a fast-paced environment, and have a positive attitude. CDK experience is preferred. Must have top-rated CSI standards and a focus on world-class customer service.

BENEFITS: We offer a competitive benefits package including a strong base salary, health insurance, dental, vision, cafeteria plan, and paid vacation days. Several spiffs and incredible rewards/benefits for our top performers.

Please send resumes to Chris Hanson at [e-mail]