Express Auto Service Concierge

Fontanacdjr; Fontana (CA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Wellness Program

Paid Vacation and Holidays

Job summary

Fontanacdjr is hiring an Express Service Advisor in Fontana, California. This role is crucial for communication between customers and technicians, ensuring customer satisfaction through effective service and repairs.

The ideal candidate will possess strong communication and customer service skills, as well as a background in automotive mechanics. Join our team to provide a world-class experience in a fast-paced and friendly environment.

Qualifications

• 1-2 years' experience preferred in an auto dealership.
• Strong technical knowledge in automotive mechanics.
• Ability to work in a fast-paced team environment.

Responsibilities

• Assist customers with express service needs.
• Schedule service and ensure accurate diagnosis.
• Manage customer expectations regarding repairs.
• Maintain required documentation and compliance.
• Continuously learn product updates and features.

Skills

Excellent communication

Customer service

Problem-solving skills

Bilingual

Basic computer skills

Education

High school diploma or GED

Automotive training or experience

Job description

Fontanacdjr is hiring an Express Service Advisor in Fontana, California. This role is crucial for communication between customers and technicians, ensuring customer satisfaction through effective service and repairs.

The ideal candidate will possess strong communication and customer service skills, as well as a background in automotive mechanics. Join our team to provide a world-class experience in a fast-paced and friendly environment.