Auto Service Advisor: Fast-Paced Customer Liaison

Oceansubaruoc; Fullerton (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Opportunity for Advancement

Job summary

A leading automotive group in Fullerton, California, seeks an Express Service Advisor. The role involves being the key communication point for customers regarding automotive service and repair. The ideal candidate will have a high school diploma or GED, a valid driver's license, and at least one year of relevant experience. Responsibilities include scheduling services, managing customer expectations, and ensuring quality of repairs. The company offers competitive pay and comprehensive benefits including medical and 401(k) with company match.

Qualifications

• High school diploma or GED required.
• One year of dealer-level or large facility experience preferred.
• Valid and unrestricted driver's license with a clean driving record.

Responsibilities

• Schedule service for customers and manage repair expectations.
• Follow up on repair status and inform customers timely.
• Ensure completed repairs have passed quality control.

Skills

Communication skills

Customer service orientation

Basic computer skills

Education

High school diploma or GED

Job description

A leading automotive group in Fullerton, California, seeks an Express Service Advisor. The role involves being the key communication point for customers regarding automotive service and repair. The ideal candidate will have a high school diploma or GED, a valid driver's license, and at least one year of relevant experience. Responsibilities include scheduling services, managing customer expectations, and ensuring quality of repairs. The company offers competitive pay and comprehensive benefits including medical and 401(k) with company match.