Express Auto Claims Adjuster - Entry Level, Bilingual

Kemper; McAllen (TX); On-site; USD 26,000 - 43,000; Full time

Job summary

Kemper in McAllen, TX is hiring an Express Adjuster to investigate and resolve auto physical damage claims in an in-office setting under supervision. This entry-level role handles intake, investigation, valuation, and settlement within policy terms, while delivering Best in Class Customer Service to agents and customers.

The position requires a high school diploma or GED, 6 months claims experience or 2+ years college degree, bilingual Spanish preferred, and a valid adjuster license as required

Qualifications

• High School Diploma or GED required.
• Minimum 6 months of entry level claims handling/claims intake experience OR 2+ year college degree can substitute.
• Bilingual Spanish preferred.
• Must obtain and maintain a valid insurance adjuster’s license as needed based on location and claim assignment for states that require a staff adjuster to be licensed.
• A passion for delivering outstanding customer service to agents and customers.
• Basic computer skills in Word, Excel, Power Point, and Outlook are essential.

Responsibilities

• Intake, investigation, valuation, establishment of exposure and settlement of assigned claims.
• Ensures claims are concluded promptly, equitably, and economically within policy terms.
• Take statements from insureds, claimants, and witnesses.
• Timely and accurately reserving exposures.
• Deliver the Best in Class Customer Service experience to all Kemper customers.

Skills

Bilingual Spanish

Customer service

Interpersonal skills

Organizational skills

Microsoft Office (Word, Excel, PowerPt

Education

High School Diploma or GED

2+ years college degree

Tools

Word

Excel

PowerPoint

Outlook

Job description

Kemper in McAllen, TX is hiring an Express Adjuster to investigate and resolve auto physical damage claims in an in-office setting under supervision. This entry-level role handles intake, investigation, valuation, and settlement within policy terms, while delivering Best in Class Customer Service to agents and customers.

The position requires a high school diploma or GED, 6 months claims experience or 2+ years college degree, bilingual Spanish preferred, and a valid adjuster license as required