Express Auto Claims Adjuster – Entry Level

Kemper; Florida; On-site; USD 26,000 - 43,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

401k

Job summary

Kemper is seeking an Express Adjuster to investigate and resolve auto physical damage claims in a fast-paced in-office environment across multiple locations including Birmingham, AL; Doral, FL; McAllen, TX; and Downers Grove, IL. This entry-level role works under supervision and emphasizes customer service and claims handling.

Responsibilities include intake, statements, reservation, and timely settlement within policy guidelines.

Qualifications

• High School Diploma or G.E.D required.
• Minimum 6 months of entry level claims handling/claims intake experience is required OR 2+ year college degree can be substituted in lieu of experience.
• Bilingual Spanish preferred.
• Must obtain and maintain a valid insurance adjuster’s license as needed based on location and claim assignment for states that require a staff adjuster to be licensed. (*McAllen and Birmingham required).
• A passion for delivering outstanding customer service to agents and customers.
• Experience in non-standard auto a plus.
• Excellent verbal, written, interpersonal, and organizational skills with a team-oriented approach are necessary.
• Basic computer skills in Word, Excel, Power Point, and Outlook are essential.

Responsibilities

• Responsible for the intake, investigation, valuation, establishment of exposure and settlement of assigned claims within a stipulated monetary authority.
• Ensures that all assigned claims are concluded promptly, equitably, and economically within the provisions of the policy contract and in accordance with the damages presented.
• Take statements from insureds, claimants, and witnesses to investigate losses.
• Timely and accurately reserving exposures.
• Delivers the Best in Class Customer Service experience to all internal, external, current, and prospective Kemper customers.

Skills

Customer service focus

Communication skills

Spanish language

Education

High School Diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Kemper is seeking an Express Adjuster to investigate and resolve auto physical damage claims in a fast-paced in-office environment across multiple locations including Birmingham, AL; Doral, FL; McAllen, TX; and Downers Grove, IL. This entry-level role works under supervision and emphasizes customer service and claims handling.

Responsibilities include intake, statements, reservation, and timely settlement within policy guidelines.