Express Adjuster

Kemper Corporation; Florida; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health and dental plans

401(k) match

Tuition assistance

Paid time off

Business casual dress

Employee discounts

Job summary

Kemper Corporation is hiring an Express Adjuster to investigate and resolve auto physical damage claims in a fast-paced in-office setting. This entry-level role operates under direct supervision and offers exposure to a broad set of claims processes.

You will review coverage, take statements, reserve, and settle claims while delivering Best in Class customer service to internal and external customers. The position requires a high school diploma, basic computer skills, and the ability to work

Qualifications

• High School Diploma or GED required.
• Entry level claims handling/intake experience preferred (6 months) OR 2+ years college degree may substitute.

Responsibilities

• Handle intake, investigation, valuation, exposure establishment, and settlement of assigned auto physical damage claims within monetary authority.
• Conclude claims promptly, equitably, and economically per policy terms and damages.
• Take statements from insureds, claimants, and witnesses to investigate losses.
• Maintain timely and accurate reserving of exposures.
• Deliver strong customer service to agents and customers.

Skills

Bilingual Spanish

Verbal communication

Written communication

Organizational skills

Microsoft Office

Education

High School Diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Location(s): Birmingham, Alabama; Doral, Florida; McAllen, Texas.

Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. As our Express Adjuster you will investigate and resolve first and third party auto physical damage claims in a fast paced in-office setting by attempting immediate contact to confirm/review coverage. This is an entry level position where you will work under direct supervision.

Position Responsibilities

• Responsible for the intake, investigation, valuation, establishment of exposure and settlement of assigned claims within a stipulated monetary authority.
• Ensures that all assigned claims are concluded promptly, equitably, and economically within the provisions of the policy contract and in accordance with the damages presented.
• Take statements from insureds, claimants, and witnesses to investigate losses.
• Timely and accurately reserving exposures.
• Delivers the Best in Class Customer Service experience to all internal, external, current, and prospective Kemper customers.

Position Qualifications

• High School Diploma or G.E.D required.
• Minimum 6 months of entry level claims handling/claims intake experience is required OR 2+ year college degree can be substituted in lieu of experience.
• Bilingual Spanish preferred.
• Must obtain and maintain a valid insurance adjuster’s license as needed based on location and claim assignment for states that require a staff adjuster to be licensed. (*McAllen and Birmingham required).
• A passion for delivering outstanding customer service to agents and customers.
• Experience in non-standard auto a plus.
• Excellent verbal, written, interpersonal, and organizational skills with a team-oriented approach are necessary.
• Basic computer skills in Word, Excel, Power Point, and Outlook are essential.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper at a Glance

The Kemper family of companies is one of the nation’s leading specialized insurers. With approximately $12 billion in assets, Kemper is improving the world of insurance by providing affordable and easy-to-use personalized solutions to individuals, families and businesses through its Kemper Auto and Kemper Life brands.

Kemper serves over 4.4 million policies, is represented by approximately 24,100 agents and brokers, and has approximately 7,000 associates dedicated to meeting the ever-changing needs of its customers.

*Alliance United Insurance Company is not rated.

We value diversity and strive to be an employer of choice. An Equal Opportunity Employer, M/F/D/V Eligible employees may enjoy benefits such as:

• Qualify for your choice of health and dental plans within your first month.
• Save for your future with robust 401(k) match, Health Spending Accounts and various retirement plans.
• Learn and Grow with our Tuition Assistance Program, paid certifications and continuing education programs.
• Contribute to your community through United Way and volunteer programs.
• Balance your life with generous paid time off and business casual dress.
• Get employee discounts for shopping, dining and travel through Kemper Perks.

Benefits eligibility may vary based on position classification, scheduled hours, work location, temporary or contingent status, independent contractor status, SkillBridge participation, and applicable plan terms.