Export Document Coordinator

supply-chain; Laredo (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Supply-Chain is seeking a role focused on export screening, product classification, and the preparation of export documents to ensure compliance with US government shipping regulations.

The position emphasizes accurate data entry, customer liaison, and timely processing of invoices and documentation while coordinating with freight forwarders to unblock shipments and retain records.

Qualifications

• High School Diploma or Equivalent.
• Experience with export shipping regulations.
• Strong data entry and documentation skills.
• Customer service oriented with liaison duties.

Responsibilities

• Maintain monthly measurement log by number of shipments, hand carries, miscellaneous, and transport order.
• Comply with International customs shipping regulations.
• Create systemic transactions for export documentation, including International Invoices and Inter-company invoices.
• Forwarding of information to the destination freight forwarder of all crated and hand carry shipments.
• Securing, maintaining, and ensuring the facilitation of document retention storage.
• Provide customer service in acting as the liaison to facilitate issue resolution with International customers.
• Resolve product or service problems by clarifying the customer’s complaint and expediting resolution.
• Inputs data as requested on a timely basis.
• Check data entry and documentation for accuracy.

Skills

Customer service

Data entry

Compliance

Documentation handling

Education

High School Diploma or Equivalent

Job description

Shift Hours: Mon, Thurs, Fri, Sat, Sun:

Monday, 3:30 pm – 12:00 am

Thursday, 3:30 pm – 12:00 am

Friday, 3:30 pm – 12:00 am

Saturday, 8:00 am – 4:30 pm

Sunday, 8:00 am – 4:30 pm

Role Purpose

Responsible for screening requesting and recipient customers, identifying and classifying products, the creation of export documentation, and facilitation of the documented information accurately to ensure the customer complies with US government shipping regulations.

Key Accountabilities

• Maintain monthly measurement log by number of shipments, hand carries, miscellaneous, and transport order.
• Comply with International customs shipping regulations.
• Create systemic transactions for export documentation, which include International Invoices, Inter-company invoices, and the unblocking process for invoices, to meet the regulations of export compliance.
• Forwarding of information to the destination freight forwarder of all crated and hand carry shipments.
• Securing, maintaining, and ensuring the facilitation of document retention storage.
• Provide customer service in acting as the liaison to facilitate issue resolution with International customers.
• Resolve product or service problems by clarifying the customer’s complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
• Prepares and distributes documented correspondence accurately and timely.
• Input data as requested on a timely basis
• Check data entry and documentation for accuracy.

Required Education and Experience

• High School Diploma or Equivalent

Our Organization is an equal opportunity employer.