Import/Export Coordinator

Sumitomo Electric Lightwave Corp.; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Sumitomo Electric Lightwave Corp. is seeking an Import Export Coordinator in Raleigh to manage daily exports, ensure accurate documentation, and maintain regulatory compliance for international shipments.

The role requires strong English communication, proficiency with Excel and ERP systems, and familiarity with international trade terms. You will liaise with carriers, brokers, and customers to ensure smooth, compliant shipments from the U.S. to global destinations.

Qualifications

• Strong command of written and spoken English.
• Experience with international logistics terminology and trade terms.

Responsibilities

• Coordinate daily exports and ensure documentation is complete and compliant.
• Review import documentation and respond to questions from carriers and customers to facilitate compliant importation.
• Prepare commercial invoices and shipper's letters for shipments.
• Audit international invoices and entry packets for accuracy of freight and duty charges.

Skills

English proficiency

Advanced Excel

ERP proficiency

Education

Bachelor’s degree or higher

Tools

Microsoft Office & Teams

ERP system

Job description

Import Export Coordinator

• all documentation for daily exports and ensure data is complete and accurate.Ensure compliance of regulations relating to imports and exports.
• Review import documentation and respond to questions from carriers, forwarders, brokers, customers, Customer Service, etc. to facilitate smooth and compliant importation.

Manually create international shipments in UPS, Fedex, or DHL depending on customer’s instructions. Also

Ensure compliance with U.S. government import/export regulations on international shipments. Ensure required documents are accurately prepared.Prepare documents for, coordinate shipments to, and manage relationships with international third-party logistics partners (3PL).

International Transportation and Compliance

• Prepare be able to create commercial invoice and shipper’s letter of instruction manually for shipment requests of non-inventory items.
• Audit all international invoices and entry packets for accuracy of freight, brokerage, broker accuracy, and duty charges and shall be the approval signature for payment processing.
• Coordinate various air, land, and ocean transportation services with brokers, freight forwarders, and carriers.Analyze international shipping patterns and participate on team to negotiate rates and services.
• Advise on USMCA and all other relevant programs related to international trade, logistics, and transportation.Determine HTS, ECCN, etc. classifications and assign appropriate codes to finished goods and raw materials.
• Customs Liaison: Serve as the primary point of contact with customs authorities, leading responses to inquiries and audits in collaboration with Business Groups and Corporate Customs teams. Submit binding ruling requests to U.S. Customs for classification of exports and imports.Also responsible for providing information to U.S. Customs in response to Requests for Information on specific imports.
• Review government and transportation regulations on a regular basis for changes and for industry news.
• Use HazMat certification (or secure certification) to advise on domestic and international HazMat shipping concerns (mostly about batteries).
• Champion Continuous Improvement: Proactively implement corrective actions based on self-assessments and audit findings to strengthen customs processes and ensure best-in-class compliance.

Duties Performed Periodically or Occasionally

• Secure and manage carnets when necessary to facilitate movement of demonstration equipment between countries without the payment of duty.Manage Temporary Import Bonds to prevent duty payment and/or Customs penalties.Ensure conditions of the import bond are met and the item is re-exported within the period of time allowed.
• Process loss or damage claims relating to domestic and international shipments.Provide quarterly reports of imports and exports to the insurance broker for premium billing.
• Complete vendor performance evaluations and work to improve relationships with vendors so that we will have more control over service quality.
• Manage special projects relating to international transportation.
• Assist Purchasing on projects and be familiar with Purchasing systems.Other tasks as assigned.

Requirements for Position

• 5+ years relevant work experience Bachelor’s degree or higher

• Formal international logistics training and/or certification with strong familiarity of international and domestic trade and transportation terms and policies
• Highly proficient in spoken English and written English
• Technology adept including advanced Excel (Pivot Tables, VLOOKUP, etc.), Microsoft Office & Teams, ERP, etc.