Export Customer Service Specialist - SAP & Logistics

FUJIFILM Electronic Materials U.S.A., Inc.; Mesa (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

FUJIFILM Electronic Materials U.S.A., Inc. in Mesa, AZ is seeking an Export Customer Service Representative to manage export and domestic order processing, serving as the main contact for customers and coordinating with internal teams to fulfill orders.

The role involves creating export shipping documents, maintaining pricing in SAP and Conga, and handling order entry and fulfillment while coordinating with planning to meet inventory needs.

Qualifications

• Minimum of a High School Diploma or GED with at least 2 years of relevant work experience.
• SAP experience preferred.
• Experience with denied party screening preferred.
• Strong communication and organizational skills.
• Ability to multi-task in a fast-paced environment and collaborate with departments.
• Knowledge of IATA/IMDG for hazardous shipment documentation preferred.

Responsibilities

• Support customers as assigned including Export and Domestic customers.
• Create export shipping documentation.
• Maintain customer pricing in SAP and Conga
• SAP Order entry, order fulfillment process
• Maintain open order report, track all back orders.
• Request, follow up and track ocean bookings.
• Process documents for FG air freight shipments.
• Coordinate with planning to meet customer inventory requirements.

Skills

SAP experience

Excellent communication skills

Multitasking

Filing & typing

Education

High School Diploma or GED

Tools

SAP

Conga

Job description

FUJIFILM Electronic Materials U.S.A., Inc. in Mesa, AZ is seeking an Export Customer Service Representative to manage export and domestic order processing, serving as the main contact for customers and coordinating with internal teams to fulfill orders.

The role involves creating export shipping documents, maintaining pricing in SAP and Conga, and handling order entry and fulfillment while coordinating with planning to meet inventory needs.