Expo Lead: Orchestrate Flawless Orders & Service

Noble 33; Houston (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Toca Madera, a premium Mexican-inspired steakhouse, seeks an Expo to coordinate and expedite orders, ensure presentation quality, and collaborate with front-of-house and back-of-house teams to deliver exceptional guest experiences.

Ideal candidates maintain a professional appearance, energetic service, and the ability to work nights, weekends, and holidays in a bustling restaurant environment. This role emphasizes accuracy, speed, and safety in a high-energy setting.

Qualifications

• Possess a diligent work ethic.
• Maintain a clean and professional appearance.
• Ability to forecast and anticipate guest and restaurant needs.
• Experience in a full-service restaurant preferred.
• Available to work nights, weekends and holidays.
• Must be able to stand for the duration of shifts and lift up to 35 lbs.

Responsibilities

• Ensuring orders are organized, well put together, meet company plating and presentation guidelines and are prepared in a timely manner
• Detail oriented and thorough when checking orders for quality, accuracy, and presentation
• Communicating with both front of house and back of house teams to vocal needs from guests and ensure that all orders are executed to the highest standard.
• Deliver a consistently high level of customer service to each guest and team member
• Maintain a safe and clean working environment by complying with health and safety guidelines
• Proactive and anticipate the needs of coworkers around them that may need
• Ability to have extensive knowledge on the beverages we offer on the menu and the mastery of the food menu in order to properly garnish and send out
• Mechanical in execution uses organized steps of service to ensure order accuracy and consistency even in the busiest of times
• Ensuring that side stations are prepped as needed for business demand

Skills

Diligent work ethic

Clean and professional appearance

Forecasting & anticipation

Restaurant experience

Night/ weekend/ holiday availability

Stand shifts up to 35 lbs

Job description

Toca Madera, a premium Mexican-inspired steakhouse, seeks an Expo to coordinate and expedite orders, ensure presentation quality, and collaborate with front-of-house and back-of-house teams to deliver exceptional guest experiences.

Ideal candidates maintain a professional appearance, energetic service, and the ability to work nights, weekends, and holidays in a bustling restaurant environment. This role emphasizes accuracy, speed, and safety in a high-energy setting.