Expo

Noble 33; Houston (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Toca Madera, a premium Mexican-inspired steakhouse, seeks an Expo to coordinate and expedite orders, ensure presentation quality, and collaborate with front-of-house and back-of-house teams to deliver exceptional guest experiences.

Ideal candidates maintain a professional appearance, energetic service, and the ability to work nights, weekends, and holidays in a bustling restaurant environment. This role emphasizes accuracy, speed, and safety in a high-energy setting.

Qualifications

• Possess a diligent work ethic.
• Maintain a clean and professional appearance.
• Ability to forecast and anticipate guest and restaurant needs.
• Experience in a full-service restaurant preferred.
• Available to work nights, weekends and holidays.
• Must be able to stand for the duration of shifts and lift up to 35 lbs.

Responsibilities

• Ensuring orders are organized, well put together, meet company plating and presentation guidelines and are prepared in a timely manner
• Detail oriented and thorough when checking orders for quality, accuracy, and presentation
• Communicating with both front of house and back of house teams to vocal needs from guests and ensure that all orders are executed to the highest standard.
• Deliver a consistently high level of customer service to each guest and team member
• Maintain a safe and clean working environment by complying with health and safety guidelines
• Proactive and anticipate the needs of coworkers around them that may need
• Ability to have extensive knowledge on the beverages we offer on the menu and the mastery of the food menu in order to properly garnish and send out
• Mechanical in execution uses organized steps of service to ensure order accuracy and consistency even in the busiest of times
• Ensuring that side stations are prepped as needed for business demand

Skills

Diligent work ethic

Clean and professional appearance

Forecasting & anticipation

Restaurant experience

Night/ weekend/ holiday availability

Stand shifts up to 35 lbs

Job description

Toca Madera is an experience for all your senses. The Mexican-inspired steakhouse brings bold flavors, premium ingredients, handcrafted cocktails, and a high-energy atmosphere together to create unforgettable nights. The menu highlights elevated interpretations of Mexican classics, crafted with a commitment to sustainable and organic sourcing that enhances every dish.

Toca Madera is an experience for all your senses. The Mexican-inspired steakhouse brings bold flavors, premium ingredients, handcrafted cocktails, and a high-energy atmosphere together to create unforgettable nights. The menu highlights elevated interpretations of Mexican classics, crafted with a commitment to sustainable and organic sourcing that enhances every dish.

With locations in Scottsdale, Houston, Las Vegas, and Miami coming soon, Toca Madera continues to define indulgent, sensory-driven dining with impeccable flavor and vibrant energy.

With locations in Scottsdale, Houston, Las Vegas, and Miami coming soon, Toca Madera continues to define indulgent, sensory-driven dining with impeccable flavor and vibrant energy.

The Expo is the key strategist and organizer of orders and prepared food before it exits the kitchen. The Expo works with the chef and back of house team to ensure that every dish is made correctly, looks great, appears fresh, and is made in a timely way. The Expo organizes tickets based on time and priority and ensures that all tickets are marked and orders are bumped to maintain a clear line and visual certification of communication between all departments.

Responsibilities

• Ensuring orders are organized, well put together, meet company plating and presentation guidelines and are prepared in a timely manner
• Detail oriented and thorough when checking orders for quality, accuracy, and presentation
• Communicating with both front of house and back of house teams to vocale needs from guests and ensure that all orders are executed to the highest standard.
• Deliver a consistently high level of customer service to each guest and team member
• Maintain a safe and clean working environment by complying with health and safety guidelines
• Proactive and anticipate the needs of coworkers around them that may need
• Ability to have extensive knowledge on the beverages we offer on the menu and the mastery of the food menu in order to properly garnish and send out
• Mechanical in execution uses organized steps of service to ensure order accuracy and consistency even in the busiest of times
• Ensuring that side stations are prepped as needed for business demand

Qualifications

• Posses a diligent work ethic
• Maintain a clean and professional appearance
• Display the ability to forecast and anticipate the needs of our guests and the restaurant
• Experience in a Full Service Restaurant preferred
• Available to work nights, weekends and holidays
• Must be able to stand for the duration of shifts and lift up to 35lbs