Expo Lead: Coastal Caribbean Dining & Beverage

The Easterly; Charlotte Amalie (United States Virgin Islands); On-site; USD 25,000 - 36,000; Full time

Job summary

The Easterly in St. Thomas is seeking an enthusiastic Expo team member to help bridge kitchen and dining room operations. You will ensure accurate ticketing, timely course progression, and high-energy service that enhances guest experiences in a vibrant, coastal setting.

Ideal candidates bring excellent communication, a collaborative spirit, and strong attention to detail. You will thrive in a fast-paced, team-driven environment and help maintain high standards of safety and hospitality.

Qualifications

• Excellent communication, interpersonal skills, and a collaborative attitude.
• Must possess exceptional work ethic, strong attention to detail, and organizational skills.
• Receptive to constructive criticism and performance feedback.
• Ability to demonstrate quick thinking and adaptability in a constantly changing environment.
• Understanding the health, safety, and sanitation rules and regulations.

Responsibilities

• Provide knowledgeable, friendly, attentive, efficient, energetic and thoughtful service at all times.
• Control the flow of service between the kitchen team, servers, and guests.
• Ensure orders are being prepared with the correct priority.
• Mark tickets according to Ballast's standards and assist in the final garnishment of dishes.
• Check dishes before delivery for accuracy, presentation, and temperature.
• Communicate with Head Chef and BOH team about all kitchen-related issues, menu changes, and updates relating to service.
• Transfer important information between the kitchen and the servers/bartenders.
• Ensure compliance with operational standards, health department regulations, and all federal/state/local laws.
• Always follow and enforce company policies and procedures.
• Speak fluently on ingredients, sourcing, allergens, menu, and preparations to help guide service staff.
• Master the art of multi-tasking; take cues from multiple team members and prioritize tasks on the fly in a high- volume environment.
• Collaborate effortlessly with your colleagues. Support your floor team and always lend hands when needed!
• Partner with management promptly to resolve any guest feedback or operational challenges.
• Prioritize professional, respectful, and open communication with all team members.
• Stay ahead of the rush. Prep your stations, maintain organization, and communicate effectively so you're never caught off guard during service.
• Know the ballast background and what makes us tick! Our story is what sets us apart.
• Show up to show out. Look sharp, follow the dress code, and bring your best self to every shift.

Skills

Communication

Interpersonal skills

Team player

Attention to detail

Organizational skills

Adaptability

Health & safety

Job description

The Easterly in St. Thomas is seeking an enthusiastic Expo team member to help bridge kitchen and dining room operations. You will ensure accurate ticketing, timely course progression, and high-energy service that enhances guest experiences in a vibrant, coastal setting.

Ideal candidates bring excellent communication, a collaborative spirit, and strong attention to detail. You will thrive in a fast-paced, team-driven environment and help maintain high standards of safety and hospitality.