Experiential Retail Lead - Skincare & Guest Service

L'OCCITANE Group (B Corp); BLOOMINGTON (MN); On-site; USD 27,910 - 32,414; Full time

Job summary

L'OCCITANE Group (B Corp) is seeking an Assistant Store Manager in Bloomington, Minnesota. In this role, you will create an inviting atmosphere and enhance the customer experience while promoting sustainability and ethical practices. Your leadership helps guide the team, ensuring every guest receives exceptional service tailored to their needs.

Qualifications include experience in retail or hospitality, strong communication skills, and a dedication to customer satisfaction. Join a company committed to environmental initiatives and making every visit memorable.

Qualifications

• Experience leading teams in retail or hospitality settings.
• Exceptional skills in guiding and communicating effectively.
• An innovative approach, especially in sales-focused atmospheres.
• Dedication to ensuring customer happiness, both inside and out.
• Familiarity with skincare, body care, and fragrance is beneficial.
• Prior clienteling experience is advantageous.
• Basic technological proficiency is necessary.

Responsibilities

• Foster a warm and inviting atmosphere for customers.
• Create personal experiences tailored to customer preferences.
• Conduct regular training sessions with the Store Manager.
• Adjust management strategies for team members' communication styles.
• Provide guidance and support to store staff.

Skills

Team leadership

Effective communication

Sales innovation

Customer satisfaction

Skincare knowledge

Clienteling experience

Technological proficiency

Job description

L'OCCITANE Group (B Corp) is seeking an Assistant Store Manager in Bloomington, Minnesota. In this role, you will create an inviting atmosphere and enhance the customer experience while promoting sustainability and ethical practices. Your leadership helps guide the team, ensuring every guest receives exceptional service tailored to their needs.

Qualifications include experience in retail or hospitality, strong communication skills, and a dedication to customer satisfaction. Join a company committed to environmental initiatives and making every visit memorable.