Experiential Events Manager

Socket.dev; Nashville (TN); On-site; USD 52,000 - 78,000; Full time

Job summary

Marriott International in Nashville is seeking an experienced Event Manager to oversee planning, logistics, and execution of property events from pre-event to post-event stages.

The role focuses on delivering high-level service, maximizing revenue opportunities through up-selling and enhancements, and coordinating with Sales, property departments, and customers for seamless turnover and exceptional guest experiences.

Qualifications

• High school diploma or GED; 1–2 years of experience in the event management or related professional area.
• 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

Responsibilities

• Ensures events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Adheres to all standards, policies, and procedures.
• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.
• Manages group room blocks and meeting space for average to large-sized assigned groups.
• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.
• Uses his/her judgment to integrate current trends in event management and event design.
• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).
• Participates in customer site inspections and assists with the sales process as necessary.
• Performs other duties as assigned to meet business needs.
• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience.

Skills

Event management

Customer service

Sales coordination

Education

High school diploma or GED

2-year degree in Hotel & Restaurant Management or Hospitality or Business Administration

Job description

Marriott International in Nashville is seeking an experienced Event Manager to oversee planning, logistics, and execution of property events from pre-event to post-event stages.

The role focuses on delivering high-level service, maximizing revenue opportunities through up-selling and enhancements, and coordinating with Sales, property departments, and customers for seamless turnover and exceptional guest experiences.