Experiential Events Manager

Luminary Hotel & Co; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K

Paid Time Off

Holiday Pay

Tuition Reimbursement

Employee Discounts

Free meals for staff

Job summary

Mainsail Lodging & Development is seeking an experienced Event Manager to oversee events from the moment they're booked to their successful execution at Trilith Guesthouse in Fayetteville, Georgia.

You will coordinate with clients, vendors and internal teams to deliver seamless experiences, plan site visits, prepare BEOs and floor plans, and drive guest satisfaction while nurturing repeat business.

Qualifications

• 2–4 year degree or equivalent experience in hospitality or event management.
• Strong knowledge of food & beverage, event operations, and room configurations.
• Proficiency in Outlook, Word, Excel, and CI/TY (Marriott system preferred).
• Excellent communication skills (written and verbal).
• Previous hospitality or hotel experience preferred.
• Strong time management and attention to detail
• Ability to work independently while collaborating effectively with multiple departments.
• Ability to work nights, weekends, and holidays as required.
• Professional, polished, and highly organized.
• Comfortable working under pressure and solving problems quickly.
• Strong team player and independent worker.

Responsibilities

• Manage the full lifecycle of events (group, catering, in-house) after sales contracting.
• Act as the primary liaison between clients and internal departments (Sales, Banquets, Culinary, etc.).
• Plan site visits, tastings, walkthroughs with clients, and a personalized welcome on day one of each event.
• Prepare all necessary documentation (BEOs, floor plans, trial event checks/group estimates, and group resumes) and complete all necessary activities for each quote.
• Monitor room blocks and manage food & beverage minimums and attrition.
• Collaborate with vendors and ensure insurance and compliance requirements are met.
• Upsell event enhancements and ensuring revenue opportunities are maximized.
• Host pre- and post-event meetings, be able during events, provide a smooth transition to operations.
• Maintain updated records in the sales system and ensure clear internal communication.
• Works closely with accounting to ensure payments are received per the contract.
• Review client feedback through and follow up on service improvements.

Skills

Communication

Time management

Attention to detail

Independence

Teamwork

Problem solving

Flexible hours

Education

2–4 year degree in hospitality or event management

Tools

Outlook

Word

Excel

CI/TY (Marriott system)

Job description

Mainsail Lodging & Development is seeking an experienced Event Manager to oversee events from the moment they're booked to their successful execution at Trilith Guesthouse in Fayetteville, Georgia.

You will coordinate with clients, vendors and internal teams to deliver seamless experiences, plan site visits, prepare BEOs and floor plans, and drive guest satisfaction while nurturing repeat business.