Event Client Experience Manager

DBE Artists; Nashville (TN); On-site; USD 30,000 - 45,000; Part time

Job summary

DBE Artists is seeking a part-time Event Client Experience Manager in Nashville, TN. This role involves coordinating client events and managing logistics, communication, and timelines to ensure exceptional customer experiences.

The ideal candidate will have strong communication skills, proficiency in project management, and a background in event planning. Additional experience with event planning software and CRM tools is a plus. Occasional remote work flexibility is available.

Qualifications

• Strong communication and customer service skills to engage professionally.
• Proficiency in customer experience management.
• Ability to oversee event logistics, timelines, and execution.

Responsibilities

• Coordinate client events and manage logistics and communications.
• Work closely with clients to understand their needs.
• Ensure smooth execution of events.

Skills

Strong Communication and Customer Service

Project Management

Analytical Skills

Organizational skills

Event planning software proficiency

Education

Bachelor’s degree in event planning or related fields

Tools

CRM tools

Job description

Role Description

The Event Client Experience Manager will be responsible for ensuring exceptional customer experiences by coordinating client events and managing all aspects of logistics, communication, musical selections, and project timelines. Day-to-day tasks include working closely with clients to understand their needs, communicating with vendors and performers, and ensuring smooth event execution. This is a part‑time hybrid role based in Nashville, TN, with flexibility to work remotely on occasion.

Qualifications

• Strong Communication and Customer Service skills to engage with clients and vendors professionally and effectively
• Musical knowledge preferred but not required.
• Proficiency in Customer Experience and relationship management to deliver high-quality service
• Project Management experience with the ability to oversee event logistics, timelines, and execution
• Solid Analytical Skills to solve problems and make data-driven decisions
• Highly organized and detail-oriented with the ability to multi-task and prioritize projects
• Proficiency with event planning software, CRM tools, or other relevant platforms is a plus
• Bachelor’s degree or equivalent experience in event planning, hospitality, or related fields is a bonus