Experienced Service Advisor – Weekend & Commission

Lithia Chrysler Jeep Dodge of Klamath Falls; Klamath Falls (OR); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Chrysler Jeep Dodge of Klamath Falls is hiring a Service Advisor to join our busy service drive. You will greet customers, identify service needs, and clearly communicate required work and estimated costs.

The role requires 2 years of Service Advisor experience, reliability, attention to detail, and strong communication. You will coordinate with technicians, enter repair orders, and help deliver an exceptional ownership experience.

Qualifications

• 2 years prior Service Advisor experience required.
• Reliable, shows up ready to work.
• Strong attention to detail.
• Sense of urgency.
• Excellent communication.
• Basic computer skills.
• Typing – ability to type efficiently to enter repair orders.
• Mathematics – calculating service costs.
• Acceptable driving record and a valid driver's license.

Responsibilities

• Answer incoming telephone calls in a friendly and professional manner following ICC.
• Greet customers in a friendly and professional manner and identify service needs.
• Communicate with customers what needs to be done, costs and service completion time.
• Dispatch repair orders to technicians following dispatch policy and cost controls.
• Follow-up with customer during repair/servicing and explain the Sales 2 Service process.

Education

High School diploma or equivalent

Tools

Basic computer skills

Typing

Mathematics

Valid driver's license

Job description

Lithia Chrysler Jeep Dodge of Klamath Falls is hiring a Service Advisor to join our busy service drive. You will greet customers, identify service needs, and clearly communicate required work and estimated costs.

The role requires 2 years of Service Advisor experience, reliability, attention to detail, and strong communication. You will coordinate with technicians, enter repair orders, and help deliver an exceptional ownership experience.