Experienced Service Advisor

Moyer Nissan Inc; Wernersville (Berks County); On-site; USD 65,000 - 85,000; Full time

Job summary

Moyer Auto Group in Berks County, PA is hiring an Experienced Service Advisor to join our high-volume service team. You will greet customers, document concerns, schedule technician workflow, and present maintenance recommendations to drive satisfaction and loyalty.

This position offers an hourly base plus commission, with earning potential of $65,000 – $85,000+ per year. We’re a family-owned, stable dealership group with six locations, closed Sundays, and opportunities for advancement.

Qualifications

• Previous Service Advisor or service writing experience preferred.
• Strong customer service and sales skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication skills (in person & phone).
• Organized and detail-oriented.
• Professional appearance and demeanor.
• Clean driving record; willingness to work Saturdays.

Responsibilities

• Greet customers promptly and professionally in the service lane.
• Listen carefully and document repair concerns accurately.
• Schedule and manage technician workflow efficiently.
• Present maintenance and repair recommendations clearly and confidently.
• Maximize technician productivity and maintain strong labor rates.
• Follow up with customers to ensure satisfaction.
• Coordinate service loaner vehicles when needed.
• Maintain high CSI scores and long-term customer relationships.

Skills

Customer service

Sales ability

Multitasking

Communication skills

Organized

Clean driving record

Professional appearance

Job description

Moyer Auto Group – Family Owned & Operated

Moyer Auto Group is hiring an Experienced Service Advisor to join our high-volume service team. If you are driven, organized, and motivated by performance-based pay, this is an opportunity to earn strong income while building a long-term career with a stable dealership group.

Our top advisors earn $65,000 – $85,000+ per year through hourly base pay plus commission.

What You’ll Do

As a Service Advisor, you will own the customer experience from start to finish:

• Greet customers promptly and professionally in the service lane
• Listen carefully and document repair concerns accurately
• Schedule and manage technician workflow efficiently
• Present maintenance and repair recommendations clearly and confidently
• Maximize technician productivity and maintain strong effective labor rates
• Follow up with customers to ensure satisfaction
• Coordinate service loaner vehicles when needed
• Maintain high CSI scores and long-term customer relationships

This is a fast-paced position that requires attention to detail, organization, and strong communication skills.

Compensation & Benefits

• $65,000 – $85,000+ annual earning potential
• Hourly base pay + commission structure
• 401(k) plan
• Medical benefits
• Paid time off & vacation
• Paid training
• Employee vehicle purchase program
• Advancement opportunities within a 6-dealership group
• Closed Sundays
• Family-owned and operated company
• Long-term job security

What We’re Looking For

• Previous Service Advisor or Service Writing experience preferred
• Strong customer service and sales skills
• Ability to multitask in a fast-paced environment
• Excellent communication skills (in person & phone)
• Organized and detail-oriented
• Professional appearance and demeanor
• Clean driving record
• Willing to work some Saturdays

Dealership experience is preferred, but strong customer-focused professionals are encouraged to apply.

Why Join Moyer Auto Group?

At Moyer Auto Group, every employee plays a critical role in our success. We are committed to delivering award-winning service to our community while providing real growth opportunities for our team members.

If you are motivated to earn, ready to take ownership of your work, and want to build a long-term career, we want to talk to you.