EXPERIENCED HVAC DISPATCHER

SMYLIE ONE HEATING & COOLING I; Bedford Heights (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

401k

Company paid short- and long-term disability

Paid time off

Paid holidays

Life insurance

Job summary

A local HVAC company in Bedford Heights is seeking an experienced HVAC Dispatcher to manage service technicians' schedules efficiently. The ideal candidate will implement systems to ensure timely delivery of parts and maintain high customer service standards. This full-time position requires reliability and the ability to work under pressure. Benefits include competitive pay, medical, dental, vision, and paid time off.

Qualifications

• Must be reliable and self-starting.
• Ability to adapt to changing environments.

Responsibilities

• Coordinate service technicians’ schedules.
• Implement and maintain dispatch systems and procedures.
• Ensure timely delivery of parts and optimal dispatch accuracy.
• Reflect high customer service standards.

Skills

Well-organized

Adaptability to fast-paced environments

Positive attitude under pressure

Job description

Join to apply for the EXPERIENCED HVAC DISPATCHER role at SMYLIE ONE HEATING & COOLING I.

Get paid what you’re worth. We are looking for the right fit, someone who loves the challenge of solving puzzles and appreciates the importance of great customer service!

As a Dispatcher at Smylie One, you will manage the Service Technicians’ schedule to maximize the efficiency of the service department by implementing systems and procedures to get the right tech to the right job with the right parts at the right time, resulting in happy customers.

Responsibilities

• Coordinate service technicians’ schedules.
• Implement and maintain dispatch systems and procedures.
• Ensure timely delivery of parts and optimal dispatch accuracy.
• Reflect high customer service standards.

Benefits

• Competitive pay commensurate with experience.
• Medical, dental, and vision.
• 401k.
• Company paid short- and long-term disability.
• Paid time off.
• Paid holidays.
• Life insurance.

Full Time position Monday-Friday 7:30am-5:00pm.

Qualifications

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Well‑organized with ability to adapt to a fast‑paced, changing environment.

Reliable, self‑starting, with a positive attitude under pressure.

Seniority Level

• Mid‑Senior level.

Employment Type

• Full-time.

Job Function

• Management and Manufacturing.
• Individual and Family Services.