Senior HVAC Dispatcher: Master Schedules & Service Quality

SMYLIE ONE HEATING & COOLING I; Bedford Heights (OH); Vor Ort; USD 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Medical, dental, and vision insurance

401k

Company paid short- and long-term disability

Paid time off

Paid holidays

Life insurance

Zusammenfassung

A local HVAC company in Bedford Heights is seeking an experienced HVAC Dispatcher to manage service technicians' schedules efficiently. The ideal candidate will implement systems to ensure timely delivery of parts and maintain high customer service standards. This full-time position requires reliability and the ability to work under pressure. Benefits include competitive pay, medical, dental, vision, and paid time off.

Qualifikationen

• Must be reliable and self-starting.
• Ability to adapt to changing environments.

Aufgaben

• Coordinate service technicians’ schedules.
• Implement and maintain dispatch systems and procedures.
• Ensure timely delivery of parts and optimal dispatch accuracy.
• Reflect high customer service standards.

Kenntnisse

Well-organized

Adaptability to fast-paced environments

Positive attitude under pressure

Jobbeschreibung

Get paid what you’re worth

We are looking for the right fit, someone who loves the challenge of solving puzzles and appreciates the importance of great customer service!

As a Dispatcher at Smylie One, you will manage the Service Technicians’ schedule to maximize the efficiency of the service department, by implementation of systems and procedures to get the right tech to the right job with the right parts at the right time, Resulting in Happy Customers.

We offer a highly competitive benefit package including but not limited to:

• Competitive pay commensurate with experience
• Medical, dental, and vision
• 401k
• Company paid short- and long-term disability
• Paid time off
• Paid holidays
• Life insurance.
  
  
  

Full Time position Monday-Friday 7:30am-5:00pm

Smylie One believes in supporting not only our employees at work, but also your personal goals. We are driven to have the best team!

The position requires a well-organized individual with the ability to adapt to a fast paced, changing environment. Applicant must be reliable, self-starting, and maintain a positive attitude under pressure.

The Smylie Family has been servicing the Cuyahoga, Geauga, and Lake County markets since 1955. Come join the legacy we have created. Enjoy being in a relaxed environment where we firmly believe having fun at work translates into productivity and a better customer experience.