Experienced Home Infusion Collection Specialist

Hirebridge; Destin (FL); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Home Infusion Collection Specialist to join their dynamic team. This remote role offers the chance to manage collection processes, including contract analysis and denial management, while ensuring compliance with Federal and State regulations. The ideal candidate will possess excellent communication skills and a strong understanding of collection practices. With a commitment to quality patient care, this organization provides a supportive work environment and comprehensive benefits, making it an exciting opportunity for motivated professionals looking to make a difference in the healthcare field.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401K Plan with Employer Match

Long-Term Disability Insurance

Life Insurance

Vacation Package

100% Work-from-Home Model

Qualifications

• 3-5 years of experience in medical billing and collections.
• Understanding of Revenue Cycle Management functions.
• Proficiency in ICD-9 and ICD-10 coding.

Responsibilities

• Manage collection processes and resolve billing issues.
• Follow up on invoices to ensure prompt payment.
• Ensure all collection activities comply with regulations.

Skills

Communication Skills

Knowledge of Collection Practices

Attention to Detail

Knowledge of HIPAA Regulations

Proficiency in ICD-9 and ICD-10 Coding

Interpersonal Skills

Education

High School Diploma or GED

3-5 Years of Healthcare Experience

3-5 Years of Medical Billing and Collections Experience

Tools

Microsoft Office

Job description

Experienced Home Infusion Collection Specialist

Advanced Infusion Care specializes in intravenous (IV) and subcutaneous (Sub Q) immunoglobulin therapy patient care. With our diverse culture and values around Innovation, Stewardship, and Unity, we are committed to advancing quality and improving lives. We are dedicated to doing more for our patients by providing quality products and services that enhance the entire care experience.

AIC is seeking an experienced and motivated Accounts Receivable Collection specialist to join our dynamic team! This remote position is ideal for candidates who can work from home, though local candidates in the DFW area may work from the office. The role involves managing collection processes, including contract analysis, reimbursement, denial management, appeals, and resolving billing-related issues with insurance companies or other responsible parties for services rendered.

The ideal candidate should possess excellent communication skills, in-depth knowledge of collection practices, and the ability to work in compliance with Federal and State regulations related to billing and collections.

AIC, a division of AIS Healthcare, offers comprehensive benefits such as health, vision, and dental insurance; long-term disability and life insurance; a vacation package; a 401K plan with a generous employer match; and a 100% work-from-home model.

Education and Experience:

• A high school diploma or GED equivalent is required.
• 3-5 years of experience in the healthcare industry.
• 3-5 years of medical billing and collections experience.
• Home infusion experience is preferred.
• CPR certification or related experience is a plus.

Essential Duties and Responsibilities:

• Respect patient rights and confidentiality, supporting them in job duties.
• Follow up on invoices to ensure prompt payment, escalating issues as needed.
• Evaluate payments and denials for correctness and apply them accordingly.
• Identify bad debts and A/R adjustments, initiating write-offs and adjustments per policies.
• Investigate overpayments or duplicate payments and resolve accordingly.
• Process refund requests following policies and procedures.
• Coordinate with other departments to gather necessary patient or insurance information.
• Ensure all collection activities comply with regulatory mandates.
• Verify billing accounts against the receivable ledger for accuracy.
• Troubleshoot payment discrepancies through calls and documentation.
• Document all communications thoroughly and consistently.
• Maximize claim reimbursements and resolve denials within 5 days.
• Maintain confidentiality and adhere to HIPAA regulations.
• Maintain knowledge of NDC numbers, infusion supplies, and medical billing codes.
• Share knowledge with team members and collaborate effectively.
• Interact positively and respectfully with colleagues and patients.
• Perform other duties as assigned.

Qualification Requirements:

• Understanding of Revenue Cycle Management functions and integration.
• Good judgment in complex situations, with knowledge of laws and regulations.
• Excellent communication and relationship-building skills.
• Strong work ethic, integrity, and credibility.
• Ability to handle sensitive information in compliance with HIPAA.
• Proficiency with ICD-9 and ICD-10 coding and medical terminology.
• Leadership ability in a changing environment.
• Effective communication skills with diverse stakeholders.
• Detail-oriented, organized, and self-motivated.
• Ability to train staff and manage work priorities.
• Strong interpersonal skills and tolerance for interruptions.
• Proficiency in Microsoft Office applications.

Steps to Apply:

Complete a Culture Index Assessment to be considered for this role. Applications without the assessment will not be reviewed.

AIS Healthcare is a leading provider of sterile, patient-specific intrathecal pump medications and in-home infusion services, including immune globulin therapies. We are committed to a positive work culture and are looking for impact players who are positive, earnest, and hardworking.