Experienced Home Infusion Collection Specialist

Hirebridge; Dayton (OH); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Accounts Receivable Collection Specialist to join their dynamic team. This remote position offers the opportunity to manage collection processes, including contract analysis and denial management, while ensuring compliance with regulations. The ideal candidate will possess strong communication skills and a solid understanding of medical billing practices. With a commitment to advancing quality and improving lives, this company fosters a positive work culture where your contributions can make a meaningful impact. If you're looking to grow in a supportive environment, this role is perfect for you.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401K Plan with Employer Match

Long-term Disability Insurance

Life Insurance

Vacation Package

Work-from-home Model

Qualifications

• 3-5 years of experience in medical billing and collections required.
• Knowledge of Revenue Cycle Management functions is essential.
• Proficiency with ICD-9 and ICD-10 coding and medical terminology.

Responsibilities

• Manage collection processes including contract analysis and denial management.
• Ensure compliance with Federal and State regulations related to billing.
• Investigate and resolve billing issues with insurance companies.

Skills

Healthcare Industry Experience

Medical Billing and Collections

Communication Skills

ICD-9 and ICD-10 Coding

HIPAA Compliance

Relationship-Building Skills

Analytical Skills

Education

High School Diploma or GED

3-5 Years of Healthcare Experience

CPR Certification

Tools

Microsoft Office

CareTend

Job description

Experienced Home Infusion Collection Specialist

Advanced Infusion Care specializes in intravenous (IV) and subcutaneous (Sub Q) immunoglobulin therapy patient care. With our diverse culture and our values around Innovation, Stewardship, and Unity, we are committed to Advancing Quality and Improving Lives. We are dedicated to doing more for our patients by providing quality products and services that enhance the entire care experience.

AIC is seeking an experienced and motivated Accounts Receivable Collection specialist to join our dynamic team! This is a remote position, but candidates local to the DFW area may work from the office. The role involves managing collection processes, including contract analysis, reimbursement, denial management, appeals, and resolving billing issues with insurance companies or other responsible parties for services rendered.

The ideal candidate should have excellent communication skills, in-depth knowledge of collection practices, and work in compliance with Federal and State regulations related to billing and collections.

AIC, a division of AIS Healthcare, offers comprehensive benefits including health, vision, and dental insurance; long-term disability and life insurance; a vacation package; and a 401K plan with a generous employer match. We also offer a 100% work-from-home model.

Education and Experience:

• A high school diploma or GED is required.
• 3-5 years of healthcare industry experience required.
• 3-5 years of medical billing and collections experience required.
• Home Infusion experience preferred.
• CPR certification and CareTend experience are a plus.

Essential Duties and Responsibilities:

• Respect patient rights and confidentiality, supporting them in their duties.
• Follow up on invoices to ensure prompt payment and escalate issues as needed.
• Evaluate payments and denials for correctness and apply them accordingly.
• Identify bad debt write-offs and A/R adjustments; initiate in accordance with policies.
• Investigate and resolve overpayments or duplicate payments.
• Process refund requests following policies.
• Coordinate with other departments to obtain necessary patient or insurance information.
• Ensure all activities comply with regulatory mandates.
• Conduct activities in line with department protocols and regulatory requirements.
• Verify billing accounts and ensure payments are properly posted.
• Troubleshoot payment discrepancies and establish resolutions.
• Document all communications thoroughly.
• Maximize claim reimbursements and resolve denials promptly.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Maintain knowledge of NDC numbers, infusion supplies, and medical billing codes.
• Share knowledge and collaborate effectively with team members.
• Interact positively and respectfully with colleagues and clients.
• Perform other related duties as assigned.

Qualifications:

• Understanding of Revenue Cycle Management functions.
• Good judgment in complex situations, with knowledge of laws and regulations.
• Strong communication and relationship-building skills.
• Integrity and credibility in work ethic.
• Ability to handle sensitive information and comply with HIPAA.
• Proficiency with ICD-9 and ICD-10 coding, medical terminology, and Microsoft Office.
• Ability to lead and adapt to change in a dynamic environment.
• Effective communication skills with diverse stakeholders.
• Organized, detail-oriented, and self-motivated.
• Ability to train and prioritize work effectively.
• Excellent interpersonal skills.
• Tolerance for interruptions and distractions.

Steps to Apply:

Complete a Culture Index Assessment as part of your application. Applications without this assessment will not be considered.

We are a leading provider of advanced sterile, patient-specific intrathecal pump medications and in-home infusion therapies, committed to delivering superior patient care.

Join our positive, hardworking work culture and make an impact!