Experienced Home Infusion Collection Specialist

Hirebridge; Danville (KY); Remote; USD 40,000 - 70,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen erfahrenen Accounts Receivable Collection Specialist, der in einem dynamischen Team arbeiten möchte. Diese Rolle erfordert Kenntnisse in der medizinischen Abrechnung und den Umgang mit Versicherungen. Die Position bietet die Möglichkeit, aus der Ferne zu arbeiten, und fördert eine positive Unternehmenskultur. Die ideale Kandidatin oder der ideale Kandidat bringt exzellente Kommunikationsfähigkeiten mit und hat Erfahrung im Forderungsmanagement. Wenn Sie eine Leidenschaft für den Gesundheitssektor haben und in einem unterstützenden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Gesundheitsversicherung

Zahnversicherung

Sehversicherung

Langzeitinvaliditätsversicherung

Lebensversicherung

Urlaubsanspruch

401K-Plan mit Arbeitgeberbeitrag

Qualifications

• Erfahrung in der medizinischen Abrechnung und Inkasso ist erforderlich.
• Kenntnisse in ICD-9 und ICD-10 sind von Vorteil.

Responsibilities

• Verfolgen Sie Rechnungen, um eine pünktliche Zahlung sicherzustellen.
• Bewerten Sie Zahlungen und Ablehnungen auf Korrektheit.

Skills

Kommunikationsfähigkeiten

Kenntnisse im Bereich Forderungsmanagement

Problemlösungsfähigkeiten

Kenntnisse in ICD-9 und ICD-10

Kenntnisse der medizinischen Terminologie

Education

High School Diplom oder GED

3-5 Jahre Erfahrung im Gesundheitswesen

3-5 Jahre Erfahrung in der medizinischen Abrechnung und Inkasso

Tools

Microsoft Office

Job description

Experienced Home Infusion Collection Specialist

Advanced Infusion Care specializes in intravenous (IV) and subcutaneous (Sub Q) immunoglobulin therapy patient care. With our diverse culture and values around Innovation, Stewardship, and Unity, we are committed to advancing quality and improving lives. We are dedicated to doing more for our patients by providing quality products and services that enhance the entire care experience.

AIC is looking for an experienced and motivated Accounts Receivable Collection expert to join our dynamic team! This position is a remote role, but local candidates to the DFW area may work from the office. The AR Collection role is a full-time position responsible for collection processes, including contract analysis, reimbursement, denial management, appeals, and resolving billing-related issues with insurance companies or other responsible parties for services rendered.

The ideal candidate should have outstanding communication skills, in-depth knowledge of collection practices, and work in compliance with Federal and State rules, regulations, and policies related to billing and collection activities.

AIC, a division of AIS Healthcare, offers great benefits, including health, vision, and dental insurance, long-term disability insurance, life insurance, a vacation package, and a 401K plan with a generous employer match. Additionally, we offer a 100% work-from-home model.

Education and Experience:

• A high school diploma or GED equivalent is required.
• 3-5 years of healthcare industry experience required.
• 3-5 years of medical billing and collections experience required.
• Home Infusion experience is preferred.
• CPR and CareTend experience is a plus.

Essential Duties and Responsibilities:

• Recognize patients’ rights and responsibilities and support them while respecting their privacy and confidentiality.
• Follow up on invoices to ensure prompt payment and escalate issues as necessary.
• Evaluate payments and denials for correctness and ensure proper application.
• Identify bad debt write-offs and A/R adjustments, initiating these in accordance with policies.
• Identify overpayments or duplicate payments, investigate, and resolve accordingly.
• Process refund requests per policies and procedures.
• Maintain contact with other departments to obtain necessary patient or insurance information.
• Understand all procedures within regulatory mandates.
• Ensure collection activities comply with Federal, State, and payer regulations and guidelines.
• Verify billing accounts against the accounts receivable ledger to ensure all payments are properly posted.
• Troubleshoot payment discrepancies via phone calls and establish resolutions.
• Document all communications thoroughly, including phone calls and call details.
• Identify areas to maximize claim reimbursement.
• Resolve denial issues within 5 days of receipt.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Maintain knowledge of NDC numbers, infusion supplies, and relevant medical codes.
• Share knowledge with team members and work collaboratively.
• Interact positively, respectfully, and considerately with others.
• Perform other job-related duties as assigned.

Qualification Requirements:

• Understanding of Revenue Cycle Management functions and their integration.
• Good judgment and problem-solving skills within legal and regulatory frameworks.
• Excellent communication and relationship-building skills.
• Strong work ethic, integrity, and credibility.
• Ability to handle sensitive information respecting HIPAA privacy guidelines.
• Proficiency with ICD-9 and ICD-10 coding.
• Knowledge of medical terminology.
• Ability to lead in a dynamic environment with changing priorities.
• Effective communication with patients, physicians, and staff.
• Self-directed, detail-oriented, organized, and diligent.
• Ability to train and organize work for others.
• Effective at problem-solving involving multiple variables.
• Ability to establish and maintain effective relationships.
• Tolerant of interruptions and distractions.
• Proficient in Microsoft Office applications.

Steps to Apply:

Complete a Culture Index Assessment to be considered. Applications without the assessment will not be reviewed.

AIS Healthcare provides advanced sterile, patient-specific intrathecal pump medications, in-home intravenous infusion, and other care solutions to support superior patient outcomes.

We foster a positive work culture and seek impact players who are positive, earnest, and hardworking.