Experienced Home Infusion Collection Specialist

Hirebridge; Bowling Green (KY); Remote; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company specializing in home infusion therapy as an Accounts Receivable Collection Specialist. This fully remote role offers the opportunity to manage collection processes, including contract analysis and denial management, while ensuring compliance with federal and state regulations. Ideal candidates will have strong communication skills and a solid background in medical billing and collections. Enjoy a supportive work environment with excellent benefits, including health, vision, and dental insurance, along with a 401K plan. If you're passionate about making a difference in patient care, this role is for you!

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Long-term Disability

Life Insurance

Vacation Package

401K Plan with Employer Match

Qualifications

• 3-5 years of experience in medical billing and collections required.
• Comprehensive understanding of Revenue Cycle Management functions.
• Proficiency in ICD-9 and ICD-10 coding essential.

Responsibilities

• Manage collection processes including contract analysis and denial management.
• Investigate and resolve payment discrepancies and ensure compliance.
• Document all communications thoroughly and maintain HIPAA compliance.

Skills

Communication Skills

Knowledge of Collection Practices

ICD-9 and ICD-10 Coding

Revenue Cycle Management

HIPAA Compliance

Medical Terminology

Interpersonal Skills

Detail-oriented

Education

High School Diploma or GED

3-5 Years of Healthcare Industry Experience

3-5 Years of Medical Billing and Collections Experience

Tools

Microsoft Office

Job description

Experienced Home Infusion Collection Specialist

Advanced Infusion Care specializes in intravenous (IV) and subcutaneous (Sub Q) immunoglobulin therapy patient care. With our diverse culture and values around Innovation, Stewardship, and Unity, we are committed to advancing quality and improving lives. We are dedicated to doing more for our patients by providing quality products and services that enhance the entire care experience.

AIC is seeking an experienced and motivated Accounts Receivable Collection specialist to join our dynamic team! This remote position can be based anywhere, but local candidates to the DFW area may work from the office. The role involves managing collection processes, including contract analysis, reimbursement, denial management, appeals, and resolving billing issues with insurance companies or responsible parties for services rendered.

The ideal candidate should possess excellent communication skills, in-depth knowledge of collection practices, and compliance with Federal and State regulations related to billing and collections.

We offer great benefits, including health, vision, and dental insurance, long-term disability, life insurance, a vacation package, and a 401K plan with a generous employer match. This position is fully remote.

Education and Experience:

• High school diploma or GED required.
• 3-5 years of healthcare industry experience required.
• 3-5 years of medical billing and collections experience required.
• Home Infusion experience preferred.
• CPR certification or related experience is a plus.

Essential Duties and Responsibilities:

• Respect patient rights and confidentiality, supporting them in their job duties.
• Follow up on invoices to ensure timely payment and escalate issues as needed.
• Evaluate payments and denials for correctness and apply them accordingly.
• Identify bad debts and initiate write-offs and adjustments per policies.
• Investigate and resolve overpayments or duplicate payments.
• Process refund requests following policies.
• Coordinate with other departments for necessary patient or insurance information.
• Understand and adhere to all regulatory mandates and procedures.
• Ensure collection activities comply with federal, state, and payer regulations.
• Verify billing accounts against the receivable ledger.
• Troubleshoot payment discrepancies and establish resolutions.
• Document all communications thoroughly.
• Seek opportunities to maximize claim reimbursements.
• Resolve denial issues within five days of receipt.
• Maintain confidentiality and HIPAA compliance.
• Understand NDC numbers, infusion supplies, and medical terminology.
• Share knowledge and work collaboratively as part of a team.
• Perform other related duties as assigned.

Qualification Requirements:

• Comprehensive understanding of Revenue Cycle Management functions.
• Good judgment and legal knowledge for complex situations.
• Excellent communication and relationship-building skills.
• Strong work ethic, integrity, and credibility.
• Ability to handle sensitive information per HIPAA guidelines.
• Proficiency with ICD-9 and ICD-10 coding.
• Knowledge of medical terminology.
• Leadership skills in a dynamic environment.
• Effective communication with all stakeholders.
• Organized, detail-oriented, and self-motivated.
• Ability to train and prioritize work effectively.
• Strong interpersonal skills and adaptability.
• Proficiency in Microsoft Office applications.

Steps to Apply:

Complete a Culture Index Assessment to be considered for this role. Applications without the assessment will not be reviewed.

AIS Healthcare is a leading provider of sterile, patient-specific intrathecal pump medications and in-home infusion therapies, including immune globulin treatments. We foster a positive work environment and seek dedicated, impactful team members.