Experienced Home Infusion Collection Specialist

Hirebridge; Birmingham (AL); Remote; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking healthcare company as an Accounts Receivable Collection Specialist, where your expertise in managing collection processes will be vital. This remote role offers the chance to work with a dynamic team dedicated to enhancing patient care through effective billing and collections. You'll be responsible for ensuring prompt payments, resolving billing discrepancies, and maximizing claim reimbursements. If you have a strong background in healthcare billing and a passion for improving lives, this is the perfect opportunity for you to make a significant impact in a supportive work environment.

Qualifications

• 3-5 years of healthcare and medical billing experience required.
• Experience in Home Infusion preferred.

Responsibilities

• Manage collection processes including contract analysis and denial management.
• Investigate overpayments and resolve billing issues with insurance companies.

Skills

Revenue Cycle Management

Problem-solving

Communication Skills

ICD-9 and ICD-10 Proficiency

Microsoft Office

Education

High School Diploma or GED

Job description

Experienced Home Infusion Collection Specialist

About Advanced Infusion Care

Advanced Infusion Care specializes in intravenous (IV) and subcutaneous (Sub Q) immunoglobulin therapy patient care. Committed to Innovation, Stewardship, and Unity, we focus on Advancing Quality and Improving Lives by providing quality products and services that enhance the care experience.

Position Overview

We are seeking an experienced and motivated Accounts Receivable Collection Specialist to join our dynamic team. This remote position (preferably local to DFW area for potential office work) involves managing collection processes, including contract analysis, reimbursement, denial management, appeals, and resolving billing issues with insurance companies or responsible parties.

Qualifications

• High school diploma or GED required.
• 3-5 years of healthcare and medical billing and collections experience required.
• Experience in Home Infusion preferred.
• CPR or Caretend experience is a plus.

Key Responsibilities

• Follow up on invoices for prompt payment, escalate issues as needed.
• Evaluate payments and denials for correctness, apply payments accordingly.
• Identify bad debts, initiate write-offs and adjustments per policies.
• Investigate overpayments or duplicate payments and resolve.
• Process refund requests following policies.
• Coordinate with departments for patient or insurance information.
• Ensure compliance with all regulatory mandates and guidelines.
• Verify billing accounts and resolve payment discrepancies.
• Document communications thoroughly.
• Maximize claim reimbursements and resolve denials within 5 days.
• Maintain confidentiality and adhere to HIPAA regulations.
• Maintain knowledge of insurance plans, medical terminology, and billing procedures.
• Collaborate with team members and communicate professionally.
• Perform other duties as assigned.

Skills and Competencies

• Understanding of Revenue Cycle Management.
• Strong judgment and problem-solving skills.
• Excellent communication and relationship-building skills.
• High integrity and ability to handle sensitive information.
• Proficiency in ICD-9, ICD-10, and Microsoft Office.
• Ability to train and lead within a changing environment.

Application Process

Applicants must complete a Culture Index Assessment to be considered. Applications without this assessment will not be reviewed.

About Us

AIS Healthcare provides advanced sterile, patient-specific intrathecal pump medications and in-home infusion services, supporting physicians and hospitals in delivering exceptional care.

We foster a positive and impactful work culture, seeking dedicated, earnest, and hardworking individuals.