Experienced Home Infusion Collection Specialist

Hirebridge; Amarillo (TX); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an experienced Home Infusion Collection Specialist to join their dynamic team. This full-time position focuses on managing collection processes, including contract analysis, reimbursement, and resolving billing issues. The ideal candidate will possess strong communication skills and a solid understanding of collection practices while ensuring compliance with regulations. Enjoy the flexibility of a 100% remote work model, along with comprehensive benefits such as health, vision, and dental insurance, long-term disability, and a generous 401K plan. If you're passionate about improving patient care and thrive in a collaborative environment, this opportunity is perfect for you.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

Long-term Disability

Life Insurance

401K Plan with Employer Match

Vacation Package

Qualifications

• 3-5 years of experience in healthcare billing and collections.
• Understanding of Revenue Cycle Management functions.

Responsibilities

• Manage collection processes including contract analysis and denial management.
• Ensure compliance with federal, state, and payer regulations.

Skills

Healthcare Industry Experience

Medical Billing and Collections

Communication Skills

HIPAA Compliance

Problem-Solving Skills

Education

High School Diploma or GED

Tools

Microsoft Office

ICD-9 and ICD-10 Coding

Job description

Experienced Home Infusion Collection Specialist

Advanced Infusion Care specializes in intravenous (IV) and subcutaneous (Sub Q) immunoglobulin therapy patient care. With our diverse culture and our values around Innovation, Stewardship, and Unity, we are committed to advancing quality and improving lives. We are dedicated to doing more for our patients by providing quality products and services that enhance the entire care experience.

AIC is looking for an experienced and motivated Accounts Receivable Collection expert to join our dynamic team. This position is remote; however, if local to the DFW area, working from the office is an option. The AR Collection role is full-time and involves managing collection processes, including contract analysis, reimbursement, denial management, appeals, and resolving billing issues with insurance companies or other responsible parties for services rendered.

The ideal candidate should possess excellent communication skills, in-depth knowledge of collection practices, and work in compliance with federal, state, and payer regulations related to billing and collections.

AIC, a division of AIS Healthcare, offers great benefits such as health, vision, and dental insurance, long-term disability, life insurance, a vacation package, and a 401K plan with a generous employer match. We also provide a 100% work-from-home model.

Education and Experience:

• High school diploma or GED required.
• 3-5 years of healthcare industry experience required.
• 3-5 years of medical billing and collections experience required.
• Home infusion experience preferred.
• CPR certification and CareTend experience are a plus.

Essential Duties and Responsibilities:

• Respect patients’ rights and confidentiality in all interactions.
• Follow up on invoices to ensure prompt payment; escalate issues as needed.
• Evaluate payments and denials for correctness and apply them appropriately.
• Identify and process bad debt write-offs and A/R adjustments per policies.
• Investigate overpayments and duplicate payments, resolving discrepancies.
• Process refund requests following policies.
• Coordinate with other departments to obtain necessary patient or insurance information.
• Ensure compliance with all regulatory mandates.
• Conduct activities consistent with department protocols and regulations.
• Verify billing accounts against the receivable ledger.
• Troubleshoot payment discrepancies and document calls thoroughly.
• Seek opportunities to maximize claim reimbursements.
• Resolve denials within 5 days of receipt.
• Maintain confidentiality and adhere to HIPAA guidelines.
• Understand NDC numbers, infusion supplies, and related knowledge.
• Maintain broad knowledge of insurance plans, medical terminology, billing procedures, regulations, and codes.
• Share knowledge with team members and collaborate effectively.
• Interact positively and respectfully with others.
• Perform other duties as assigned.

Qualifications:

• Understanding of Revenue Cycle Management functions.
• Good judgment in complex situations, with legal and regulatory awareness.
• Excellent communication and relationship-building skills.
• Strong work ethic, integrity, and credibility.
• Ability to handle sensitive information, with knowledge of HIPAA privacy rules.
• Proficiency with ICD-9 and ICD-10 coding.
• Knowledge of medical terminology.
• Leadership ability in a dynamic environment.
• Effective communication with patients, staff, and providers.
• Self-directed, organized, detail-oriented, and reliable.
• Ability to train and prioritize work effectively.
• Problem-solving skills involving multiple variables.
• Ability to establish and maintain effective relationships.
• Tolerance for interruptions and distractions.
• Proficiency in Microsoft Office applications.

Steps to Apply:

Complete a Culture Index Assessment to be considered for this role. Applications without this assessment will not be reviewed.

AIS Healthcare provides advanced sterile, patient-specific intrathecal pump medications, in-home intravenous infusions, and related services, supporting physicians and hospitals in delivering superior care.

We seek impact players who are positive, earnest, and hardworking to join our great work culture.