Experienced Collections Negotiator - Onsite Phoenix

Insight Global; Phoenix (AZ); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Job summary

A financial services company in Phoenix, AZ, is seeking a Collection Agent to manage delinquent accounts and ensure effective communication with clients. Responsibilities include making 40 calls per day, negotiating settlements, and providing financial solutions. This role requires strong leadership and communication skills, with a pay rate of $25/hr for a 2-year contract, full-time. Candidates must be available for onsite work and weekend shifts.

Qualifications

• 4+ years of experience working in a Collections Call Center reconciling delinquent accounts.
• 2+ years in a high-volume call center with inbound & outbound calls.
• Excellent written and verbal communication skills; comfortable in phone support.

Responsibilities

• Conduct inbound and outbound calls speaking with about 40 members per day.
• Understand member needs and provide solutions to improve financial security.
• Negotiate debt recovery and settlements.

Skills

Leadership

Communication

Client relationship management

Call center experience

Problem-solving

Job description

A financial services company in Phoenix, AZ, is seeking a Collection Agent to manage delinquent accounts and ensure effective communication with clients. Responsibilities include making 40 calls per day, negotiating settlements, and providing financial solutions. This role requires strong leadership and communication skills, with a pay rate of $25/hr for a 2-year contract, full-time. Candidates must be available for onsite work and weekend shifts.