Auto Finance Collections Specialist - Hybrid

BCforward; Phoenix (AZ); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

All equipment provided

Hybrid schedule (2–3 days in office per week after training)

Job summary

A leading finance company in Phoenix, AZ is seeking a Collections Specialist to assist customers in resolving delinquent auto loan accounts. This full-time position includes a hybrid training schedule and involves negotiating payment solutions while maintaining accurate records. The ideal candidate is detail-oriented and familiar with collection laws (FDCPA) to meet performance goals in a supportive environment.

Qualifications

• Detail-oriented with solid math & organizational ability.
• Knowledge of collection laws (FDCPA) preferred.

Responsibilities

• Contact and assist customers with past-due accounts.
• Negotiate payment solutions in compliance with FDCPA and collection laws.
• Maintain accurate account records and documentation.
• Meet performance goals in a supportive, team-driven environment.

Skills

Detail-oriented

Solid math ability

Organizational ability

Knowledge of collection laws (FDCPA)

Job description

A leading finance company in Phoenix, AZ is seeking a Collections Specialist to assist customers in resolving delinquent auto loan accounts. This full-time position includes a hybrid training schedule and involves negotiating payment solutions while maintaining accurate records. The ideal candidate is detail-oriented and familiar with collection laws (FDCPA) to meet performance goals in a supportive environment.