Top Debt Collector — High Earnings, M-F In-Office (Phoenix)

Genesis Revenue Recovery; Phoenix (AZ); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid training

Paid sick time

Life insurance

AD&D insurance

Referral program

May offer transportation assistance

Job summary

Genesis Collections is seeking an experienced debt collector for an in-office role in Phoenix, AZ. You will close, negotiate, and resolve delinquent accounts in the multifamily housing space, while maintaining FDCPA compliance and internal policy adherence.

This full-time position offers a Monday–Friday schedule (7:00 AM – 4:00 PM) on-site, with a base hourly rate of $20–$40 plus uncapped commissions and monthly bonuses. Prior experience with Yardi and MS Office is preferred.

Qualifications

• High School Diploma or equivalent required.
• 1–2 years of debt collection or multifamily experience preferred.
• Strong negotiation, communication, and customer service skills.

Responsibilities

• Manage and recover delinquent accounts in multifamily housing.
• Negotiate payment plans and settlements with performance metrics.
• Maintain compliance with FDCPA and company policies.
• Meet and exceed monthly collection goals.
• Document account activity accurately using systems.
• Utilize technology to maximize account resolution.

Skills

Negotiation

Communication

Customer service

Attention to detail

Education

High School Diploma or equivalent

Tools

MS Office

Yardi software

Job description

Genesis Collections is seeking an experienced debt collector for an in-office role in Phoenix, AZ. You will close, negotiate, and resolve delinquent accounts in the multifamily housing space, while maintaining FDCPA compliance and internal policy adherence.

This full-time position offers a Monday–Friday schedule (7:00 AM – 4:00 PM) on-site, with a base hourly rate of $20–$40 plus uncapped commissions and monthly bonuses. Prior experience with Yardi and MS Office is preferred.