Experienced Automotive Sales Professional – Internal Lead Conversion

Chapman-Ford-Lancaster; Pennsylvania; On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement with company match

Discounts on parts and service

Accrued paid time off

Vehicle purchase programs

Job summary

Chapman Ford of Lancaster seeks an experienced automotive sales professional who excels in building relationships and guiding customers to their next vehicle. You will focus on engaging with clients, reviewing needs, and presenting purchasing options that improve their driving experience and monthly payments.

This role emphasizes relationship-based selling, strong communication, and a path to grow within our dealership.

Qualifications

• 1–3 years of automotive sales experience preferred.
• Ability to build trust quickly and guide customers through the buying process.
• Professional appearance and positive attitude.
• Valid driver’s license and clean driving record.

Responsibilities

• Assist customers with upgrading into vehicles from our new Ford lineup and pre-owned inventory.
• Work within our CRM to connect with customers who may need a new or replace current vehicle.
• Serve as a trusted advisor to our existing clients and guide them through a smooth transition into their next vehicle.
• Consistently work toward monthly sales goals through strong customer relationships and effective communication.

Skills

Strong communicator

Organized & motivated

Technology friendly

CRM experience

Tools

CRM software

Job description

• Location 1485 Manheim Pike,Lancaster, PA, 17601,United States
• Base Pay $50,000.00 - $100,000.00 / Year

Description

Are you an experienced automotive sales professional who enjoys building relationships and helping customers upgrade into their next vehicle?

Chapman Ford of Lancaster is seeking a motivated sales professional who can work with our customers to identify opportunities for sales.

In this role, you will focus on engaging with clients, reviewing their vehicle needs, and presenting purchasing options that improve their driving experience or monthly payment.

If you enjoy relationship-based selling and working people, this is an excellent role to grow your career.

Core Responsibilities

New & Used Vehicle Sales

Assist customers with upgrading into vehicles from our new Ford lineup and pre-owned inventory.

Customer Outreach & Follow-Up

Work within our CRM to connect with customers who may need a new or replace current vehicle.

Client Relationship Management

Serve as a trusted advisor to our existing clients and guide them through a smooth transition into their next vehicle.

Performance & Growth

Consistently work toward monthly sales goals through strong customer relationships and effective communication.

Requirements

What We’re Looking For

Experienced Automotive Sales Professional

1–3 years of automotive sales experience preferred with a record of consistent performance.

Strong Communicator

Ability to build trust quickly and guide customers through the buying process in a professional and transparent manner.

Organized & Motivated

Comfortable managing follow-ups, appointments, and customer relationships.

Technology Friendly

Experience using CRM systems or dealership software to track and manage customer interactions.

Professional Requirements

• Valid driver’s license and clean driving record
• Commitment to maintaining strong Customer Satisfaction Index (CSI) scores
• Professional appearance and positive attitude
• Strong follow-up and customer service skills

Benefits at Chapman Ford

Competitive Compensation

Performance-based pay plan with strong earning potential.

Health Benefits

Medical plans starting at $84.50/month, plus dental and vision insurance.

Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness Insurance

Retirement Planning

401(k) retirement investment plan with company match

Employee Perks

• Accrued paid time off
• Vehicle purchase programs
• Discounts on parts and service

Summary

If you enjoy working with customers, building relationships, and helping people move into their next vehicle, we encourage you to apply and become part of the team at Chapman Ford of Lancaster.