Sales Consultant

Chapman Collision Centers and Used Cars Tucson; Tucson (AZ); On-site; USD 38,000 - 70,000; Full time

Benefits offered by this job

Commission pay plans

Professional development

Supportive team environment

Employee discounts

Job summary

Chapman Automotive Group in Tucson, AZ is seeking energetic Sales Consultants to join the team. You will greet visitors, understand their needs, and guide them to suitable vehicle options with confidence and enthusiasm.

Responsibilities include vehicle demonstrations, assisting with test drives and financing, and delivering vehicles while teaching basic features. Build lasting customer relationships to generate referrals and repeat business.

Qualifications

• Previous automotive sales experience preferred.
• At least 1 year in a customer service role required.
• Strong interpersonal and communication skills for in-person and phone interactions.
• Must pass a pre-employment background check and drug screening.

Responsibilities

• Convert visitors into customers by greeting them promptly and identifying needs.
• Demonstrate vehicles and explain features, packages, and upgrades.
• Facilitate the sales process including test drives and financing paperwork.
• Deliver sold vehicles and educate customers on basic features and use.
• Follow up after purchase to nurture relationships and referrals.

Skills

Customer service experience

Interpersonal skills

Negotiation skills

Strong computer skills

Valid driver’s license

Job description

Chapman Automotive Group is looking for outgoing and energetic sales professionals to join our dynamic team! At Chapman Automotive, we believe buying a car should be a fun, exciting and stress-free experience. Our Sales Consultants are here to provide customers with friendly and knowledgeable guidance every step of the way, to ensure each customer leaves the dealership feeling confident and happy about their vehicle purchase.

What We Offer:

• Attractive Commission Pay Plans: Enjoy uncapped earning potential!
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Convert visitors into customers by greeting them promptly, asking questions to understand their needs, and make vehicle recommendations that suit their interests and lifestyle.
• Perform professional vehicle demonstrations, highlighting vehicle features and technology, and explain the benefits of optional packages and upgrades.
• Facilitate the sales process, including arranging test drives and assisting customers with their sales and financing paperwork.
• Deliver sold vehicles to customers and educate them on basic vehicle features such as navigation, key fobs, pairing phones and other accessories, etc.
• Preserve customer relationships by following up after purchase to ensure satisfaction and generate repeat or referral business.

Desired Qualifications and Experience:

• Previous automotive sales experience is preferred.
• At least 1 year of experience in a customer service role is required.
• Ability to connect with others easily using strong interpersonal skills, both in person and over the phone.
• Confident, persistent and persuasive; comfortable with negotiations and overcoming objections.
• Accomplishment driven, demonstrating strong initiative and desire to achieve sales goals.
• Strong computer skills including typing, internet usage and navigating CRMs.
• A valid driver’s license and clean driving record are required.
• Must pass a pre-employment background check and drug screening.