Sales Team Advisor

Chapman Ford Sales; Philadelphia (Philadelphia County); Presencial; USD 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Paid time off

Employee vehicle purchase program

Discounts on parts and service

Career advancement

Descripción de la vacante

Chapman Ford Sales in Philadelphia is seeking a Sales Advisor to drive the sale of new and used vehicles while maintaining dealership standards for profit, volume and customer satisfaction.

You will determine customer needs, demonstrate vehicles, and deliver vehicles with a focus on customer understanding of features and paperwork. Expect a structured schedule with training and growth opportunities.

Formación

• High School diploma or equivalent.
• Valid in-state driver’s license.
• Excellent communication skills.
• Ability to sell a minimum quota according to dealership standards.

Responsabilidades

• The Sales advisor is directly responsible for selling new and used vehicles at dealership gross profit, volume and customer satisfaction standards.
• Conducts self in a manner which is consistent with guaranteeing satisfaction to customers.
• Determines each customer’s vehicle needs by asking questions and listening.
• Demonstrates new vehicles (includes test drives).
• Delivers new vehicles to customers, explains operating features, warranty and paperwork, and builds loyalty.
• Attends sales meetings.
• Maintains an owner follow-up system to encourage repeat and referral business and contribute to customer satisfaction.
• Maintains prospect development system.

Conocimientos

Excellent communication skills

Valid driver’s license

Quota attainment

Educación

High School diploma or equivalent

Descripción del empleo

• Employee Type Full Time Non-Exempt
• Manage Others No

Contact information

• Name Colleen Card
• Phone [phone]

Chapman Ford Sales is looking to expand our Sales Team.If you have always wanted to sell cars or are a car enthusiast, now is your opportunity. We offer a flexible schedule, paid onsite training with a sales professional mentor and a 90 day guarantee.

The Sales advisor is directly responsible for selling new and used vehicles at dealership gross profit, volume and customer satisfaction standards.

Responsibilities/Duties/Functions/Tasks:

• Conducts self in a manner which is consistent with guaranteeing satisfaction to customers.
• Determines each customer’s vehicle needs by asking questions and listening.
• Demonstrates new vehicles (includes test drives).
• Delivers new vehicles to customers. This process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.
• Attends sales meetings.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains prospect development system.
• Keeps abreast of new products, features, accessories, etc., and their benefit to customers.
• Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
• Reports to the New or Used Vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
• Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
• Understands the terminology of the automobile business and keeps abreast of technological changes in the product.
• Knows and understands equity and values, and has the ability to explain depreciation to the customer.
• Knows and understands the federal, state and local laws, which govern retail auto sales.
• Introduces customers to Service Department personnel to emphasize the quality and efficiency of the dealership’s service operations.

Assist in snow removal and snow clean up

Qualifications:

Ability to read and comprehend instructions and information, both written and oral. High School diploma or the equivalent. Valid in-state driver’s license. Excellent communication skills. Ability to sell a minimum quota according to dealership standards.

Special Position Requirements:

Position has no supervisory responsibility or authority. Works closely with New and Used Sales Managers and General Sales Manager. Works closely with Sales Consultants. Heavy customer contact.

Monday-Friday/Saturday

Occasional overtime may be required

• Health insurance with choice of medical plans starting at $84.50/month
• Dental and vision insurance
• Life, STD, LTD, Hospital Indemnity, Accident, and Critical Illness insurance
• 401(k) retirement investment plan with company match
• Accrued paid time off
• Employee Vehicle Purchase Program
• Parts and service discounts
• Professional work environment, with job training and advancement opportunities