Tech Experience Specialist — Part‑Time In‑Store Sales

2020 Companies, Inc.; Schaumburg (IL); On-site; USD 2,066,000 - 2,893,000; Part time

Benefits offered by this job

Competitive pay

Weekly pay

DailyPay

Minimum 15 hours weekly

Advancement opportunities

Training & development

Work-life balance

Job summary

Samsung Experience Store in Schaumburg, IL is hiring a part-time Sales Experience Specialist through 2020 Companies, Inc. You will greet customers, uncover needs with open questions, and guide them to ideal Samsung solutions.

You’ll troubleshoot basics and assist with service tickets while mastering product bundles to increase sales. The role features a retail schedule including evenings and weekends, with advancement opportunities and ongoing training to become a Samsung expert in a fast-paced

Qualifications

• Customer focus: Building a strong customer relationship and delivering customer-centric solutions.
• Drives results: Consistently achieving results, even under challenging circumstances.
• Instills trust: Gaining confidence and trust through honesty and integrity.
• Persuades: Using compelling arguments to gain support and commitment.
• Situational adaptability: Highly adaptable with the ability to adjust sales strategies.
• You are available to work evenings, weekends, and holidays in a retail environment.

Responsibilities

• Greet every customer with a welcoming and energetic attitude.
• Ask open-ended questions to uncover needs and provide personalized, perfect-fit solutions.
• Provide basic device troubleshooting and facilitate service tickets.
• Confidently upsell product bundles and complementary items.
• Build lasting customer relationships to encourage repeat business.
• Complete product and soft-skills training to become a Samsung expert.
• Help the store hit its overall performance targets.

Skills

Customer focus

Drives results

Instills trust

Persuasion

Situational adaptability

Evenings, weekends availability

Job description

Samsung Experience Store in Schaumburg, IL is hiring a part-time Sales Experience Specialist through 2020 Companies, Inc. You will greet customers, uncover needs with open questions, and guide them to ideal Samsung solutions.

You’ll troubleshoot basics and assist with service tickets while mastering product bundles to increase sales. The role features a retail schedule including evenings and weekends, with advancement opportunities and ongoing training to become a Samsung expert in a fast-paced