Experience Manager - Lead a Cutting-Edge Beauty Team

Ulta Beauty; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Ulta Beauty seeks an Experience Manager to lead through our mission and values, building a high-performing team that delivers top-line sales growth in retail and services. You will supervise stylists, estheticians, and boutique leads, accountable for guest experience, NPS, and service quality.

Responsibilities include driving profitability, scheduling, training, and staff development while ensuring compliance with store procedures and guest satisfaction standards across makeup, services, and

Qualifications

• Bachelor’s degree preferred for leadership roles.
• Cosmetology license/management license may be required by state law.
• Experience in retail or service leadership preferred.

Responsibilities

• Lead a team of stylists, estheticians, guest coordinators and sales staff.
• Drive top-line sales growth and exceptional guest experience.
• Ensure adherence to policies, scheduling, inventory control and loss prevention.

Skills

Technology proficiency

Communication skills

Collaboration & organization

Adaptability

Education

Bachelor’s degree preferred

Cosmetology license/management license (state required)

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty seeks an Experience Manager to lead through our mission and values, building a high-performing team that delivers top-line sales growth in retail and services. You will supervise stylists, estheticians, and boutique leads, accountable for guest experience, NPS, and service quality.

Responsibilities include driving profitability, scheduling, training, and staff development while ensuring compliance with store procedures and guest satisfaction standards across makeup, services, and