Experience Leader: Elevate Pet Parent Experience

PetSmart Store Support Group, Inc.; York (York County); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Tuition Assistance

Job summary

PetSmart Store Support Group, Inc. is seeking an Assistant Store Manager for Customer Experience in York, United States. This leadership role involves providing exceptional service while driving pet parent experiences and supporting associates in their development.

The ideal candidate will have 3-5 years of retail leadership experience, flexibility in scheduling, and strong communication skills. Enjoy benefits such as paid weekly, health and wellness resources, and a 401k plan.

Qualifications

• 3-5 years of retail leadership or experience in a customer-focused environment.
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays.
• Ability to lift and/or move up to 50 pounds frequently.

Responsibilities

• Leads the associate and pet parent experience to ensure safety and compliance.
• Participates in employment decisions such as hiring and coaching.
• Drives and identifies opportunities to grow the business and achieve store P&L expectations.

Skills

Retail leadership experience

Customer-focused environment

Proficiency in computer applications

Strong written and verbal communication

Organizational skills

Ability to react under pressure

Job description

PetSmart Store Support Group, Inc. is seeking an Assistant Store Manager for Customer Experience in York, United States. This leadership role involves providing exceptional service while driving pet parent experiences and supporting associates in their development.

The ideal candidate will have 3-5 years of retail leadership experience, flexibility in scheduling, and strong communication skills. Enjoy benefits such as paid weekly, health and wellness resources, and a 401k plan.