Experience Leader: Store Growth & People Leadership

PetSmart Store Support Group, Inc.; Flowood (MS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Weekly

Health & Wellness Benefits

401k Plan with company match

Paid Time off for full-time associates

Associate discounts

Tuition Assistance

Career pathing

Development opportunities

Job summary

PetSmart Store Support Group, Inc. seeks an Assistant Store Manager Customer Experience to lead the store team and deliver an outstanding pet parent experience.

This role emphasizes strong leadership, team development, and adherence to store policies to ensure safety and quality in daily operations. The position requires full-time availability, the ability to work evenings, weekends, and holidays, and a proven track record of excellent communication and organizational skills in a fast-paced

Qualifications

• 3-5 years of retail leadership or customer-focused experience.
• Full-time availability; able to work evenings, weekends and holidays.
• Proficiency with computer applications.
• Strong written and verbal communication skills.
• Ability to remain composed under pressure and stay organized.

Responsibilities

• Lead the associate team and drive the pet parent experience.
• Ensure safety and care for pets in the store.
• Manage store operations, events, and customer interactions.
• Collaborate with partners to meet store goals.

Skills

Retail leadership

Customer-focused

Flexible schedule

Computer applications

Communication skills

Organizational skills

Under pressure

Tools

None

Job description

PetSmart Store Support Group, Inc. seeks an Assistant Store Manager Customer Experience to lead the store team and deliver an outstanding pet parent experience.

This role emphasizes strong leadership, team development, and adherence to store policies to ensure safety and quality in daily operations. The position requires full-time availability, the ability to work evenings, weekends, and holidays, and a proven track record of excellent communication and organizational skills in a fast-paced