Experience Leader: Elevate Guest Experience & Growth

Ulta Beauty; Plainfield (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Ulta Beauty is seeking an Experience Manager to lead a high‑performing team of stylists, estheticians, guest coordinators and boutique leads to deliver top‑line growth and exceptional guest service. You will drive performance, people development and process excellence while maintaining strong store operations and guest satisfaction.

The role emphasizes accountability, professional development, and coaching to achieve sales goals across services, boutiques and retail, with a focus on guest

Qualifications

• 2-3+ years retail management in a fast-paced environment.
• Ability to manage payroll budgets and expenses.
• Cosmetology license and/or cosmetology management license per state law.

Responsibilities

• Promote accountability to meet store goals for services, boutiques, retail and guest loyalty.
• Drive profitability through operational excellence and top-line sales growth.
• Schedule staff effectively to support service sales and guest experience.
• Develop and coach direct reports, build a diverse, engaged team.
• Lead training and development to enable continuous improvement and sales performance.
• Ensure compliance with company policies, procedures and safety standards.

Skills

Leadership

Retail management

Financial management

Communication

Education

Bachelor’s degree is preferred

Cosmetology license and/or cosmetology management license

Job description

Ulta Beauty is seeking an Experience Manager to lead a high‑performing team of stylists, estheticians, guest coordinators and boutique leads to deliver top‑line growth and exceptional guest service. You will drive performance, people development and process excellence while maintaining strong store operations and guest satisfaction.

The role emphasizes accountability, professional development, and coaching to achieve sales goals across services, boutiques and retail, with a focus on guest