Experience Leader — Beauty Retail & Services

Ulta Beauty, Inc.; Conroe, Northern (TX, KY); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Ulta Beauty, Inc. is seeking an Experience Manager to lead a team of stylists, estheticians, guest coordinators, and boutique leads. You will drive guest satisfaction, retail sales, and services while upholding brand standards and ULTA policies across the store.

The role emphasizes performance, people development, and process optimization to achieve annual goals. A strong focus on attendance, coaching, and cross-functional collaboration will be essential.

Qualifications

• Bachelor’s degree preferred; Cosmetology license and/or cosmetology management license may be required by state law.
• Experience in fast-paced retail management or related field is expected.
• Strong leadership and guest experience orientation are essential.

Responsibilities

• Lead a team of salon and boutique staff to deliver an outstanding guest experience.
• Drive top-line sales and service goals through coaching and development.
• Oversee scheduling, attendance, and payroll alignment to maximize productivity.
• Maintain Ulta Beauty standards, procedures, and compliance across operations.

Skills

Communication

Leadership

Customer service

Problem solving

Time management

Education

Bachelor’s degree preferred

Cosmetology license or cosmetology management license where required

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty, Inc. is seeking an Experience Manager to lead a team of stylists, estheticians, guest coordinators, and boutique leads. You will drive guest satisfaction, retail sales, and services while upholding brand standards and ULTA policies across the store.

The role emphasizes performance, people development, and process optimization to achieve annual goals. A strong focus on attendance, coaching, and cross-functional collaboration will be essential.