Expansion Account Executive, SaaS & AI

UpKeep; United States; Remote; USD 82,000 - 164,000; Full time

Job summary

UpKeep is hiring an Account Executive for the Install Base team to grow revenue within its existing customer base via expansion opportunities. The role is a high-volume inside sales position conducted through phone, Zoom, and email, focusing on licenses, upgrades, new product lines, and new sites.

You will drive growth by identifying upsell opportunities, managing a healthy pipeline, and coordinating with Customer Success for a smooth rollout.

Qualifications

• 4+ years in B2B SaaS sales with quota-carrying and direct sales experience.
• Experience in account management, expansion, or upsell/cross-sell is a plus.
• Maintenance, Manufacturing, and Facilities sales experience a plus.
• Proven track record of meeting or exceeding quotas and obtaining positive customer feedback.
• Bachelor’s Degree with equivalent experience a plus.

Responsibilities

• Generate qualified expansion pipeline across an assigned book of existing customers through outbound prospecting, account mapping, and engagement with new stakeholders, sites, and business units.
• Identify and convert upsell and cross-sell opportunities through account reviews, product demos and value-based proposals.
• Drive an effective sales process to hit monthly and annual sales targets while maintaining weekly activity metrics.
• Proactively engage customers to uncover new use cases, sites, departments and stakeholders to maintain healthy pipeline coverage.
• Partner closely with Customer Success and Implementation to understand account health, drive adoption and identify growth opportunities.
• Own contract negotiations and close expansion deals, coordinating with Customer Success to ensure a smooth rollout.

Skills

B2B SaaS sales

Account management/expansion

Quota attainment

Communication skills

Education

Bachelor’s Degree or equivalent

Tools

Salesforce

Gong

ZoomInfo

Outreach

Claude/ChatGPT

Job description

UpKeep is hiring an Account Executive for the Install Base team to grow revenue within its existing customer base via expansion opportunities. The role is a high-volume inside sales position conducted through phone, Zoom, and email, focusing on licenses, upgrades, new product lines, and new sites.

You will drive growth by identifying upsell opportunities, managing a healthy pipeline, and coordinating with Customer Success for a smooth rollout.