Executive VTC Engineer – Onsite, Secret Clearance

Improvix Technologies

Washington (District of Columbia)

On-site

USD 70,000 - 110,000

Full time

9 days ago

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Benefits offered by this job

Competitive compensation

401(k) matching

Paid annual leave (3 weeks)

Medical, dental, and vision insurance

Life insurance and disability

Transit and commuting benefits

Professional development and training

Job summary

Improvix Technologies is seeking a Video Teleconference (VTC) Engineer to provide onsite VTC, AV, and unified communications support in a federal environment. The role supports executive-level users and high-visibility engagements, ensuring reliable communications and exemplary customer service from setup to teardown.

The ideal candidate is calm under pressure, customer-focused, and able to troubleshoot issues quickly while coordinating with other teams.

Qualifications

Hands-on experience supporting VTC, AV, unified communications, or conference-room technologies in a professional environment.
Experience setting up, scheduling, operating, and troubleshooting video teleconferences.
Working knowledge of AV equipment including microphones, displays, touch panels, AV racks, cabling, sound systems, and related equipment.
Experience with collaboration platforms such as Microsoft Teams, Webex, Zoom, and Google Meet.
Strong technical troubleshooting skills with the ability to independently diagnose issues and drive them through resolution.

Responsibilities

Set up, operate, monitor, and troubleshoot VTC and audiovisual equipment for meetings, conferences, presentations, and executive-level engagements.
Schedule, coordinate, and support VTC sessions, including high-visibility and time-sensitive events.
Configure and operate AV equipment including AV racks, touch panels, microphones, displays/monitors, cabling, sound and mixing equipment, and related conference-room technologies.
Provide onsite, just-in-time VTC support before and during meetings to quickly identify and resolve technical issues.
Support both classified and unclassified VTC environments in accordance with applicable security requirements and procedures.
Provide user support for unified communications and collaboration platforms including Microsoft Teams, Webex, Zoom, Google Meet, and similar technologies.
Perform pre-meeting checks and validate room, audio, video, connectivity, and presentation capabilities prior to scheduled events.
Troubleshoot VTC, AV, endpoint, connectivity, and collaboration-platform issues and coordinate with network, infrastructure, service desk, or other technical teams when additional support is required.
Assist with conference room reservations, room configurations, and AV/IT hardware and software management.
Provide professional, discreet, and responsive technical support to senior leaders, VIP users, and mission-critical staff.