VTC Administrator

Logistics Systems Incorporated (LSI); Colorado Springs (CO); On-site; USD 70,000 - 95,000; Full time

Job summary

Logistics Systems Incorporated (LSI) in Colorado Springs is seeking a VTC Administrator to support operation, administration, maintenance, and troubleshooting of Video Teleconferencing (VTC) systems in a secure government environment.

The role involves configuring and monitoring VTC endpoints, displays, cameras, microphones, codecs, and related peripherals; supporting meetings and events; and coordinating with network and security teams to ensure reliable, compliant collaboration services.

Qualifications

• Experience administering or supporting VTC, AV, unified communications, or collaboration systems.
• Working knowledge of video conferencing technologies and AV equipment.
• Strong troubleshooting and problem-solving skills.
• Ability to work effectively in a secure government or enterprise environment.
• Good written and verbal communication skills.
• Ability to work independently as well as collaboratively with technical teams.
• Active Secret clearance or ability to meet clearance requirements.

Responsibilities

• Administer, configure, monitor, and maintain VTC and video collaboration systems.
• Support VTC meetings, conferences, and mission-critical events.
• Troubleshoot audio, video, network, connectivity, and equipment issues.
• Perform system testing, preventative maintenance, and equipment upgrades.
• Configure and manage VTC endpoints, displays, cameras, microphones, codecs, and related peripherals.
• Coordinate with network, security, facilities, and other technical teams to resolve issues.
• Provide technical support and guidance to end users.
• Maintain system documentation, configuration records, and equipment inventories.
• Assist with installation, integration, and configuration of new VTC equipment and technologies.
• Monitor system performance and identify potential issues before they affect operations.
• Follow applicable security policies, procedures, and configuration standards.
• Support incident tracking, problem resolution, and change-management activities.
• Perform other related technical duties as assigned.

Skills

VTC administration

AV equipment knowledge

Troubleshooting

Collaborative work with technicalTeams

Security awareness

Communication skills

Video collaboration

Tools

Video conferencing platforms

Job description

We are seeking a VTC Administrator to support the operation, administration, maintenance, and troubleshooting of Video Teleconferencing (VTC) systems in a secure government environment. The ideal candidate will have experience supporting collaboration technologies, audio/video systems, and enterprise IT environments.

Key Responsibilities

• Administer, configure, monitor, and maintain VTC and video collaboration systems.
• Support VTC meetings, conferences, and mission-critical events.
• Troubleshoot audio, video, network, connectivity, and equipment issues.
• Perform system testing, preventative maintenance, and equipment upgrades.
• Configure and manage VTC endpoints, displays, cameras, microphones, codecs, and related peripherals.
• Coordinate with network, security, facilities, and other technical teams to resolve issues.
• Provide technical support and guidance to end users.
• Maintain system documentation, configuration records, and equipment inventories.
• Assist with installation, integration, and configuration of new VTC equipment and technologies.
• Monitor system performance and identify potential issues before they affect operations.
• Follow applicable security policies, procedures, and configuration standards.
• Support incident tracking, problem resolution, and change-management activities.
• Perform other related technical duties as assigned.

Required Qualifications

• Experience administering or supporting VTC, AV, unified communications, or collaboration systems.
• Working knowledge of video conferencing technologies and AV equipment.
• Strong troubleshooting and problem-solving skills.
• Ability to work effectively in a secure government or enterprise environment.
• Good written and verbal communication skills.
• Ability to work independently as well as collaboratively with technical teams.
• Active Secret clearance or ability to meet applicable clearance requirements.