VTC & AV Systems Specialist

Bristol Bay Native Corporation; Rock Island (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Vista Innovative Solutions, LLC (VIS) seeks a VTC Technical Facilitator to operate and maintain Video Teleconferencing Facilities (VTF) for multiple federal sites. Responsibilities include configuring endpoints, providing on-site support during conferences, and training users on new installations.

The role requires knowledge of DoD standards, security requirements, and experience with Polycom/Tandberg/Cisco equipment. A DoD clearance is preferred and after-hours support may be needed.

Qualifications

• Associate degree and two years of combined experience in telecommunication systems operation and management.
• Experience in telecommunications and operations for large-scale voice, video teleconferencing, secure switching, transmission and data networks.
• Knowledge of DoD missions, structure, doctrine, standards and security requirements.
• Experience with testing of equipment, devices, components, systems and methodologies.
• A/V systems knowledge including cameras, displays, and echo cancellation for videoconferencing.

Responsibilities

• Operate and maintain Video Teleconferencing Facilities (VTF) and related equipment.
• Install and troubleshoot LAN/IP/ISDN based endpoints; provide on-site support during calls.
• Train users and prepare operational guides.
• Coordinate with internal/external sites to establish required connections for meetings.
• Maintain security and cryptologic equipment and manage keying materials.
• Perform remote network management and diagnose connectivity issues.

Skills

Teamwork

Detail oriented

Quality conscious

Customer service

Written and verbal communication

Organization

VTC hardware knowledge

Crestron control systems

DoD familiarity

Education

Associate degree

Two years telecom experience

Tools

Polycom equipment

Tandberg equipment

Cisco equipment

Job description

Vista Innovative Solutions, LLC (VIS) seeks a VTC Technical Facilitator to operate and maintain Video Teleconferencing Facilities (VTF) for multiple federal sites. Responsibilities include configuring endpoints, providing on-site support during conferences, and training users on new installations.

The role requires knowledge of DoD standards, security requirements, and experience with Polycom/Tandberg/Cisco equipment. A DoD clearance is preferred and after-hours support may be needed.