Executive VIP IT Support Specialist

The Elevance Health Companies, Inc.

Indianapolis (IN)

On-site

USD 90,000 - 120,000

Full time

7 days ago

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Job summary

Elevance Health is seeking a Field Support Senior Advisor (Executive) to provide concierge-like technical support to c-suite and senior executives in Indianapolis, IN. This role emphasizes discretion, confidentiality, and proactive problem solving, including coordination of large hardware deployments and VIP service.

Responsibilities include high-level troubleshooting, system management, and collaboration with IT teams.

Qualifications

AA/AS degree in IT, CS or related field with 7+ years of experience; 3+ years in a professional/leadership role.
Strong experience in VIP/executive-level technical support preferred (10 years)
Proven knowledge of OS, networking, security practices, and AV support for meetings

Responsibilities

Provide concierge-style technical support to executives, including remote work support and VIP service.
Diagnose and resolve complex technical issues across software, hardware, and networking.
Install, configure, and maintain computer systems, networks, and peripherals.
Lead or assist with technical projects and hardware deployment planning.
Create and maintain technical documentation and conduct executive training on new technologies.