Executive Welcome Ambassador

Canon U.S.A., Inc.; New York (NY); On-site; USD 24,000 - 34,000; Full time

Job summary

Canon U.S.A., Inc. in New York seeks an Executive Welcome Ambassador to greet guests, register attendees, and liaise with executives and visitors with a polished, professional demeanor.

The role requires superb guest service, strong English communication, and proficiency with Microsoft Office. Expect a fast-paced, hospitality‑driven environment with flexible hours for events and meetings.

Qualifications

• Be at least 18 years of age.
• Possess a high school diploma or equivalent.
• Effective written and oral communication and interpersonal skills.

Responsibilities

• Greet staff and guests entering the facility.
• Efficiently register guests and direct them to the person they are meeting.
• Courteously address requests, solve problems, and ensure prompt follow up.

Skills

Customer service

Hospitality mindset

Fluent English

Executive/VIP communication

Microsoft Office

Multitasking

Professional demeanor

Education

High school diploma or equivalent

Two years junior college

Tools

Microsoft Office

Excel

Reservation system

Job description

Executive Welcome Ambassador

Job Location: US-NY-NEW YORK

Requisition ID: 2026-21477

# of Openings: 2

Category: Administrative/Clerical

Position Type: Regular Full-Time

Minimum Salary: USD $21.00/Hr.

Maximum Salary: USD $21.00/Hr.

Fixed Salary: USD $21.00/Hr.

Overview

Canon Business Process Services is looking for an energetic and experienced customer service/concierge professional with Executive Level / VIP communications proficiency, both written and verbal.

This position requires that candidates have a positive attitude, decorum, interpersonal skills, a friendly demeanor, the ability to multitask, and a passion for service and hospitality. Applicants must be skilled with the Microsoft Office suite as well as able to quickly learn new platforms. Work hours may require early mornings and/or late evenings depending on business needs and events. Professionals in this position are highly visible and must be able to adapt to changing circumstances, and demonstrate critical thinking in a fast pace environment.

Responsibilities

• Greet staff and guests entering the facility.
• Efficiently register guests and direct them to the person with whom they are meeting.
• Courteously address requests, solve problems, and ensure prompt follow up accordingly.
• Represent the client business with a professional appearance and demeanor at all times.

Preferred Qualities and Skills

• Professional, Composed, Polished and professional. Well-groomed appearance with a great demeanor for a financial corporate culture
• Passion for excellence and great enthusiasm in providing exceptional service standards
• Driven and motivated to perform at increasing levels of responsibility
• Customer service oriented, friendly, and courteous
• Fluent in English, both verbal and written exceptionally organized
• Previous customer and/or hospitality experience with a proven track record of success
• Problem solving skills and the ability to work effectively under pressure.
• Attention to detail
• Adept with the Microsoft Office suite and the ability to quickly learn new platforms

QUALIFICATIONS

• To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Be at least 18 years of age
• Posses a high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

To be eligible for this position, the applicant must meet the minimum qualifications. Deviations to this requirement must be approved by the

Education

Equivalent to two years junior college

Experience Necessary

Approximately 3 years customer service related experience, preferably in a hotel setting

Knowledge

Ability to perform basic math.

Computer Skills

Intermediate computer skills, including excel; ability to utilize web-based system to secure/edit reservations

Basic Qualifications

• Effective written and oral communication skills.
• Strong customer service skills
• Delegation skills
• Knowledge of work flow procedures
• Negotiation skills

Canon Business Process Services is committed to providing equal employment opportunities to all applicants for employment and employees and does not discriminate in employment on the basis of race, color, religion, religious creed (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding or related medical conditions),gender, gender identity/transgendered status, gender expression, national origin (including language use), ancestry, citizenship status, age, marital status, familial status, physical and/or mental disability (including HIV/AIDS, cancer and genetic characteristics), protected medical condition as defined by applicable state and/or local law, military and/or veteran status, sexual orientation, genetic information, political affiliation, domestic violence victim status or any other protected category.