Executive VC/AV Service Operations Specialist
Spectraforce Technologies, Inc.
A complete application in a minute
Tailored resume and cover letter, ready to send.
Job summary
Spectraforce Technologies is seeking a Service Operations Specialist to deliver hands-on operational support for the Client's AV and VC technology estate within the Bay Area campuses.
The role emphasizes executive-facing service quality, cross-functional collaboration, and proactive service health monitoring to identify gaps early. Local travel is involved, with occasional international travel as business needs dictate.
Qualifications
- 5+ years of experience in audio-visual and video conferencing support operations.
- Experience with Cisco Video Conferencing, Zoom & Google Meet.
- Experience with video conferencing project management and risk mitigation.
- Background with Cisco hardware and software.
Responsibilities
- Drives operational service for internal VC tech in executive spaces worldwide.
- Supports video conferencing solutions for executives.
- Ensures rigor in inspections, break/fix and remediation processes.
- Partners with global VC operations and engineering to ensure alignment.
- Manages high-priority escalations, incidents, and maintenance for VC hardware/software.
- Supports high-priority meetings and small-scale events using VC tech.
- Builds relationships across Executive, Facilities, Deployments, Events & Security teams.
Skills
Education
Tools
Job description
Spectraforce Technologies is seeking a Service Operations Specialist to deliver hands-on operational support for the Client's AV and VC technology estate within the Bay Area campuses.
The role emphasizes executive-facing service quality, cross-functional collaboration, and proactive service health monitoring to identify gaps early. Local travel is involved, with occasional international travel as business needs dictate.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
