Executive Travel Concierge (VIP & Multi-City)

Traveltechessentialist; Chicago (IL); Hybrid; USD 25,003 - 35,610; Full time

Benefits offered by this job

20 vacation days

12 public holidays

401(k) with company matching

Relocation support

Paid parental leave

Employee stock options

Job summary

Traveltechessentialist is seeking a Customer Care Travel Advisor to deliver exceptional customer service and assist clients with travel planning. The ideal candidate will manage bookings, resolve travel-related concerns, and ensure a seamless experience for business travelers.

This role requires a detail-oriented, solutions-driven individual committed to providing outstanding service. Competitive compensation includes hourly pay and stock options, with an anticipated hourly wage of $22.

Qualifications

• 3+ years in a high-touch customer service environment.
• Exceptional problem-solving skills under pressure.
• Ability to translate complex travel jargon into simple solutions.

Responsibilities

• Deliver exceptional customer service while assisting clients with travel planning.
• Manage bookings and resolve travel-related concerns.
• Provide concierge service for C-suite executives.

Skills

Customer service experience

Problem-solving skills

Active listening

Tech-savvy

Professional communication

Job description

Traveltechessentialist is seeking a Customer Care Travel Advisor to deliver exceptional customer service and assist clients with travel planning. The ideal candidate will manage bookings, resolve travel-related concerns, and ensure a seamless experience for business travelers.

This role requires a detail-oriented, solutions-driven individual committed to providing outstanding service. Competitive compensation includes hourly pay and stock options, with an anticipated hourly wage of $22.