Executive Tech Support Lead for C-Suite

Golub Capital; New York (NY); On-site; USD 115,000 - 180,000; Full time

Benefits offered by this job

401(k) eligibility

Paid time off

Parental leave

Job summary

Golub Capital in New York seeks a Senior Technology Solutions Executive Support Leader to provide white-glove technology support to the Co-CEOs and Co-Presidents and their teams with end-to-end ownership of the technology experience.

You will manage executive devices, accounts and credentials, coordinate security changes, and collaborate with HR, Information Security and external vendors to ensure seamless operations. Travel may be required.

Qualifications

• Bachelor’s degree in IT, CS or related field required.
• 10+ years of technology support/IT service delivery experience.
• Direct support for CEOs and other executive management.
• Confidentiality and discretion essential.
• Strong knowledge of Windows, iOS, Microsoft 365, Outlook, Teams, security practices.

Responsibilities

• Lead dedicated technology support for Co-CEOs/Co-Presidents and teams with end-to-end ownership.
• Own executive incidents and requests through resolution.
• Coordinate testing, training and support for technology projects and security changes.
• Safeguard executive devices and confidential information per security standards.
• Vendor management for executive tech services.

Skills

Executive support

Windows & macOS

Microsoft 365 & Outlook

Teams

Identity & access management

Networking & remote access

Multifactor authentication

Device management

Security awareness

Travel readiness

Education

Bachelor’s degree in information technology, computer science, business or a related field

Job description

Golub Capital in New York seeks a Senior Technology Solutions Executive Support Leader to provide white-glove technology support to the Co-CEOs and Co-Presidents and their teams with end-to-end ownership of the technology experience.

You will manage executive devices, accounts and credentials, coordinate security changes, and collaborate with HR, Information Security and external vendors to ensure seamless operations. Travel may be required.