Executive Tech Support Engineer - Onsite (Mac/Windows/AV)

GEICO; Bethesda, Northern (MD, KY); Hybrid; USD 100,000 - 158,000; Full time

Job summary

GEICO in Bethesda, MD is seeking an Executive Support Engineer to provide direct support for the ELT and Sr Director+ teams. You will manage laptops, mobile devices, and peripherals, troubleshoot complex issues, and coordinate AV setups for meetings.

The role requires 5+ years of executive IT support, strong Microsoft 365 and Mac experience, and excellent communication. On-site schedule is Monday–Friday, 8:00am–5:00pm, with security and confidentiality emphasized.

Qualifications

• Bachelor's degree in computer science, information systems or equivalent.
• At least 5 years supporting executives/C-suite with IT systems.
• Strong experience with Microsoft 365 Office Suite and Mac environments.

Responsibilities

• Provide prompt technical support to ELT members for hardware, software and network issues.
• Set up and maintain laptops, mobile devices and peripherals for executives.
• Coordinate audio-visual requirements for on-site and remote meetings.
• Communicate technical information clearly to non-technical stakeholders.

Skills

Executive support

C-suite support

Technical troubleshooting

Communication skills

Microsoft 365

Windows environments

Education

Bachelor's degree in computer science or information systems

Tools

Microsoft 365

Office for Mac

Microsoft Teams

Webex

Zoom

Slack

Active Directory

Azure

Azure DevOps

Job description

GEICO in Bethesda, MD is seeking an Executive Support Engineer to provide direct support for the ELT and Sr Director+ teams. You will manage laptops, mobile devices, and peripherals, troubleshoot complex issues, and coordinate AV setups for meetings.

The role requires 5+ years of executive IT support, strong Microsoft 365 and Mac experience, and excellent communication. On-site schedule is Monday–Friday, 8:00am–5:00pm, with security and confidentiality emphasized.