Senior Mac/Windows IT Engineer — Onsite Support

geico; Chicago (IL); On-site; USD 95,000 - 149,000; Full time

Job summary

GEICO is seeking a Senior Tech Support specialist for on-site support across regional offices, focusing on Windows, macOS, iOS, and Apple hardware. This full-time Chicago-based role requires travel to other GEICO offices and after-hours support as needed.

The ideal candidate has extensive macOS experience, strong IT background, and expertise in MDM, security baselines, and scripting to automate tasks and improve efficiency.

Qualifications

• Bachelor's degree or 4+ years in IT field.
• 10+ years OS support experience (Windows/macOS).
• MDM administration experience required.
• Strong problem-solving and customer-facing skills.

Responsibilities

• Provide on-site macOS and Apple device support across regional offices.
• Troubleshoot macOS kernel issues, FileVault, and applications.
• Maintain device management, security baselines, and patching.

Skills

macOS expertise

Windows support

Apple hardware

MDM administration

Scripting (Bash/Python)

Active Directory

Technical documentation

Education

Bachelor's degree in Information Technology/related field

Tools

Jamf Pro

Windows Server

Job description

GEICO is seeking a Senior Tech Support specialist for on-site support across regional offices, focusing on Windows, macOS, iOS, and Apple hardware. This full-time Chicago-based role requires travel to other GEICO offices and after-hours support as needed.

The ideal candidate has extensive macOS experience, strong IT background, and expertise in MDM, security baselines, and scripting to automate tasks and improve efficiency.